Pratima Mahaveer Darshan

Results-driven professional with over 6 years of experience in life insurance, advertising, and travel industries. Proficient in client support, service issue resolution, CRM documentation, and campaign operations. Experienced in leading cross-functional teams, optimizing workflows, and ensuring top-notch client satisfaction through strategic alignment of marketing, sales, and operations efforts. Skilled in resolving complex issues, enhancing user satisfaction, and maintaining high standards. Focused on team collaboration and achieving results while being adaptable to changing needs. Known for strong communication, problem-solving skills, and reliability.

• Top Performer of the Region, Awarded as Champion CSE - South Zone in Top 3 in OPM in Year 2022.
• Best Performer in PIVC Regional SPOC activity, Hard work, dedication and passion displayed in the Year 2022.
• Certificate of Operational Excellence, In Year 2021 (Sarathi role).
• Certified in ICARE, For 2-day workshop in the year 2019.
• Recognition, Recognized by supervisors and colleagues for excellent patient care and attention to detail.