PRATIMA PAPPU
Bangalore
Summary
With over 9 years of experience in Product Management and Business Consulting, I excel in requirements gathering, solutioning, and delivery management. My expertise extends across the CTRM/ ETRM domain and derivatives, emphasizing client relationship management and ensuring the successful execution of projects. I have a proven track record of coordinating between diverse teams and driving product quality while meeting customer needs.
Overview
11
11
years of professional experience
Work History
Product Manager
Publicis Sapient
12.2020 - Current
- Company Overview: Consulting and Professional services in CTRM (Ags/ Metals) and ETRM domain as well as Derivatives.
- Part of Business Analyst group, serving as face of the company and single point of contact to the client.
- Understanding the business needs and capturing the requirement in the form of a Functional specification document.
- Working closely with the Product engineering team in devising the solution for the business problem.
- Managing and resolving conflicts, communicating effectively, influencing and engaging cross-functional units.
- Executing UAT scenarios and verifying results before deploying the product.
- Conducting user training session across multiple departments on the client-end Working towards successful completion of UAT and getting Go-Live sign-off from client.
- Giving hyper-care support post Go-Live before the project completely moves to the support team.
- Consulting and Professional services in CTRM (Ags/ Metals) and ETRM domain as well as Derivatives.
Senior Business Consultant- Professional Services
EKA Software Solutions Pvt Limited
05.2016 - 12.2020
- Focused on providing solutions and managing release cycles for various clients.
- Handled various Metals and Agri clients.
- Provided SME for projects.
- End-to-end demo of EKA functionality to the key business users.
- Creating and delivering critical reports for various departments.
- Conducting consulting workshops with clients.
- Tracking all the enhancements and providing progress demos.
Programme Analyst Trainee
Cognizant Technology Solutions Pvt Ltd
11.2014 - 08.2015
- Responsible for building software products and delivering business solutions.
- Developed defect free code using Advanced Java.
- Created detailed Architecture diagram for different sources of data.
- Filtering data using SQL queries.
- Developed various dashboards for analyzing data.
Education
Bachelor of Engineering -
Vasavi College of Engineering
05.2014
Skills
- Agile
- Endur
- Agile scrum
- BugZilla
- Customer Relationship Management
- Derivatives
- Java
- JIRA
- M2M
- My sql
- Power BI
- Scrum
- Sprint Planning
- SQL
- Tableau
- Test scenarios
Accomplishments
- Zero Incident post Go-Live during hyper-care: For one of the clients, our team was able to deliver zero bug system during hyper-care.
- Built Reconciliation Tool for a client: Worked on designing reconciliation tool for a client which helped to reduce 200 man hours per month and increased the accuracy to 80%.
Timeline
Product Manager
Publicis Sapient
12.2020 - Current
Senior Business Consultant- Professional Services
EKA Software Solutions Pvt Limited
05.2016 - 12.2020
Programme Analyst Trainee
Cognizant Technology Solutions Pvt Ltd
11.2014 - 08.2015
Bachelor of Engineering -
Vasavi College of Engineering
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