PRATIMA PAPPU
Bangalore
Summary
With over 9 years of experience in Product Management and Business Consulting, I excel in requirements gathering, solutioning, and delivery management. My expertise extends across the CTRM/ ETRM domain and derivatives, emphasizing client relationship management and ensuring the successful execution of projects. I have a proven track record of coordinating between diverse teams and driving product quality while meeting customer needs.
Overview
11
11
years of professional experience
Work History
Product Manager
Publicis Sapient
Bangalore, India
12.2020 - Current
- Company Overview: Consulting and Professional services in CTRM (Ags/ Metals) and ETRM domain as well as Derivatives.
- Part of Business Analyst group, serving as face of the company and single point of contact to the client.
- Understanding the business needs and capturing the requirement in the form of a Functional specification document.
- Working closely with the Product engineering team in devising the solution for the business problem.
- Managing and resolving conflicts, communicating effectively, influencing and engaging cross-functional units.
- Executing UAT scenarios and verifying results before deploying the product.
- Conducting user training session across multiple departments on the client-end Working towards successful completion of UAT and getting Go-Live sign-off from client.
- Giving hyper-care support post Go-Live before the project completely moves to the support team.
- Consulting and Professional services in CTRM (Ags/ Metals) and ETRM domain as well as Derivatives.
Senior Business Consultant- Professional Services
EKA Software Solutions Pvt Limited
05.2016 - 12.2020
- Focused on providing solutions and managing release cycles for various clients.
- Handled various Metals and Agri clients.
- Provided SME for projects.
- End-to-end demo of EKA functionality to the key business users.
- Creating and delivering critical reports for various departments.
- Conducting consulting workshops with clients.
- Tracking all the enhancements and providing progress demos.
Programme Analyst Trainee
Cognizant Technology Solutions Pvt Ltd
11.2014 - 08.2015
- Responsible for building software products and delivering business solutions.
- Developed defect free code using Advanced Java.
- Created detailed Architecture diagram for different sources of data.
- Filtering data using SQL queries.
- Developed various dashboards for analyzing data.
Education
Bachelor of Engineering -
Vasavi College of Engineering
05.2014
Skills
- Agile
- Endur
- Agile scrum
- BugZilla
- Customer Relationship Management
- Derivatives
- Java
- JIRA
- M2M
- My sql
- Power BI
- Scrum
- Sprint Planning
- SQL
- Tableau
- Test scenarios
Accomplishments
- Zero Incident post Go-Live during hyper-care: For one of the clients, our team was able to deliver zero bug system during hyper-care.
- Built Reconciliation Tool for a client: Worked on designing reconciliation tool for a client which helped to reduce 200 man hours per month and increased the accuracy to 80%.
Timeline
Product Manager
Publicis Sapient
12.2020 - Current
Senior Business Consultant- Professional Services
EKA Software Solutions Pvt Limited
05.2016 - 12.2020
Programme Analyst Trainee
Cognizant Technology Solutions Pvt Ltd
11.2014 - 08.2015
Bachelor of Engineering -
Vasavi College of Engineering