Pratima Tamang

Completed over 1000 hours of international flights on A320 and B737-800.

KEY RESPONSIBILITIES HANDLED: * Meticulously prepared the cabin by checking safety and service equipment, supplies, and systems before each flight. Ensured that everything is in place to provide a safe and pleasant environment for guests.
I attended pre-flight briefings.
Dealt with individuals in a mature and professional manner.
Communicated with guests and achieved positive outcomes during flight delays and other unpredicted circumstances.
Contributed to the customer's in-flight experience.
Handled difficult situations diplomatically and professionally, ensuring that guest safety and comfort are maintained at all times.
Promoted and created a customer base on board with marketing skills acquired on the job.
Trained to deliver food and beverage services on board.
* Trained to respond effectively to any emergency situation, ensuring that safety protocols are followed, and customers receive proper guidance.