Pratish Shahi
Dehradun
Summary
Dynamic sales professional with a proven track record at M/s Jewellers, consistently exceeding sales targets in luxury jewelry. Expert in customer relationship management and complaint resolution, delivering exceptional service. Multilingual communicator skilled in travel planning, enhancing client experiences through personalized service and meticulous attention to detail.
Overview
16
16
years of professional experience
Work History
Sales Associate – Jewelry Retail
M/s Jewellers
Dehradun
01.2021 - Current
- Achieved and consistently exceeded monthly and quarterly sales targets
- Sold high-value gold, diamond, and gemstone jewelry using consultative techniques
- Delivered personalized service to 50+ customers daily
- Built strong relationships with repeat and loyal clients
- Handled customer complaints professionally, ensuring repeat business
- Maintained store presentation and visual merchandising standards
- Managed billing, POS transactions, and daily cash reconciliation
- Assisted in inventory management and stock control
Travel Agent / Tour Coordinator
Various Travel Companies
Delhi NCR
09.2010 - 06.2016
- Planned and coordinated domestic and international travel packages
- Coordinated flight reservations to facilitate seamless travel experiences for clients
- Delivered destination guidance, excursion planning, and itinerary management to enhance travel satisfaction
- Managed client inquiries, bookings, and travel documentation to streamline travel processes
- Developed strong knowledge of tourism operations and client expectations
- Booked flights, accommodations, and activities based on client preferences.
- Liaised with vendors and suppliers to secure competitive pricing and services.
Education
High School Diploma -
H.A.L School
Korwa07-2004
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Skills
- Luxury jewelry sales and upselling
- Sales target achievement
- Travel planning and flight reservations
- Customer service excellence
- Multilingual communication skills
- Customer relationship management
- POS and cash handling accuracy
- Visual merchandising and inventory management
- Complaint resolution strategies
- Team collaboration
Languages
- Hindi
- Nepali
- English, Fluent
- Hindi, Fluent
- Nepali, Fluent
Personal Information
- Available: Immediate
- Passport Number: Z7399631
- Nationality: Indian
- Indos number: 23ZN8352
- CDC number: MUM 517580
Timeline
Sales Associate – Jewelry Retail
M/s Jewellers
01.2021 - Current
Travel Agent / Tour Coordinator
Various Travel Companies
09.2010 - 06.2016
High School Diploma -
H.A.L School