Pratisthi Bhadhana
Ghaziabad
Summary
Detail-oriented and dedicated software testing professional with overall 3 years and of hands-on experience in designing, executing, and maintaining comprehensive test plans and test cases. Proven track record in identifying software defects, collaborating with development teams to ensure timely resolution, and delivering robust and reliable software solutions. Strong analytical skills, a methodical approach to problem-solving, and a commitment to continuous improvement. Adept at working in fast-paced environments, ensuring high-quality software delivery while adhering to project deadlines.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Quality Analyst
Xtracap Fintech India Pvt Ltd
2024.01 - Current
- Design, develop, and execute comprehensive test plans and test cases for Fintech software applications.
- Perform functional, usability, regression, and performance testing on mobile and web applications.
- Develop and execute unit tests to validate individual components of the software.
- Excellent at preparing and managing Test cased (For UI and API)
- Apply in-depth knowledge of financial services to understand business requirements and ensure software meets industry standards.
- Utilized JIRA for tracking and managing defects during various stages of product development lifecycle.
- Perform database testing to ensure data integrity and consistency across different application modules.
- Write and execute SQL queries to validate and verify backend data related to UI functionalities.
Test Engineer
Ericsson Global Private Ltd
NOIDA
2022.03 - 2024.01
- Good knowledge on API Testing using postman.
- Design, develop, and execute automated test scripts for UI portals using tools such as Selenium with Java.
- Maintain and update automated test scripts to reflect changes in the UI and application functionality.
- Maintained records of all test results, defects, and other related documents for audit purposes.
- Collaborate with UX/UI designers, developers, and product managers to understand requirements and ensure comprehensive test coverage.
Service Desk Engineer
T-Mobile
Noida
2018.11 - 2022.03
- Responded promptly to all inquiries from customers via email or chat channels.
- Provided technical support and customer service to end-users in a timely manner.
- Interfaced with internal teams like Network Engineering, Database Administration, for resolving complex technical issues.
Technical Support Engineer
Bharti Airtel
Noida
2017.03 - 2018.04
- Resolved escalated customer complaints quickly and effectively using excellent communication skills.
- Provided technical support to customers via telephone and email, troubleshooting hardware and software issues.
- Responded to user inquiries in a timely and professional manner.
Education
B.Tech - Electronic And Communication Engineering
MAHARSHI DAYANAND UNIVERSITY
Haryana2012-03
Skills
- SQL Knowledge
- Manual Testing and Automation testing
- API Testing
- JIRA
- POSTMAN
- Mobile Testing
- Unit Testing
- System testing
Certification
- ITIL Certified
Timeline
Quality Analyst
Xtracap Fintech India Pvt Ltd
2024.01 - Current
Test Engineer
Ericsson Global Private Ltd
2022.03 - 2024.01
Service Desk Engineer
T-Mobile
2018.11 - 2022.03
Technical Support Engineer
Bharti Airtel
2017.03 - 2018.04
B.Tech - Electronic And Communication Engineering
MAHARSHI DAYANAND UNIVERSITY
- ITIL Certified
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