Pratyaksh Ahuja
Sales And Marketing
Bengaluru
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
6
6
Certifications
5
5
Languages
Work History
Head
Oorjaa Design LLP
08.2020 - Current
- Business Development
- Built constructive customer relationships and team with channel partners to build pipeline and close deals
- Monitored stock movement and consider markdowns, promotions, price changes, clear outs
- Collaborated with buyers,suppliers, distributors and analysts to negotiate
- Plan and develop merchandising strategies that balance customers’ expectations and company’s objectives
- Introducing the brand and products to the Architects (Bangalore and
- Outstation) for future projects and their current requirement
- Business development and Onboarding and coordinating with dealers
- Handle profit and loss statements
- Working closely with buyers and other merchandisers to plan product ranges
- Coordinating online orders and logistics with the online team
- Meeting with suppliers and distributors related to lighting products and accessories
- Monitored order status and production status to meet the shipment deadline
- Merchandising duties from sampling, Production, QC to delivery ofspecific client orders
- To ensure that the retail stores are well stocked and also to closelymonitor
- Profitability from each of the locations
- Monitored quality of all products being dispatch to dealers, retailers and online clients
- Handled customer grievances
- Coordinate setups and handle the sales interaction at theexhibition
- Handled as a point of contact for any marketing related activity suchas
- Workshops, Shoots etc
- Coordinated brand photo shoot
- Following up on payments with clients and stores
- Updating the finance team for the same.
General Manager
Santé Spa Cuisine
08.2018 - 03.2020
- Sales and Operations at the Restaurant
- O Handling the whole operation of the restaurant
- O Responsible for Hiring in the restaurant
- O Directly managed, trained and ensured professional development of 30+ employees o Delivered business strategy and developed systems and procedures that improved the quality and efficiency of operations
- O Negotiated with suppliers on pricing, conditions, and payment terms of materials
- O Attended to all customer complaints, comments, and suggestions.
Manager Sales
Fresh Food Concepts Pvt. Ltd
11.2017 - 04.2018
- (Delhi NCR), Handling HORECA network of whole
- Delhi-NCR region
- Responsible for placement of Fresh food concept brands in Bakeries, restaurants
- Hotels, clubs and ensuring re-orders
- Handling and Opened accounts like Westin Hotels, Eros Hotel, Karachi Bakery
- Theobroma Bakery, Artful Bakers, Binge bakery, Potbelly Restaurant, Papparoti, etc
- Handling a team of 7 sales officers and 12 promoters
- To exploit innovative ways of spreading awareness about cold-pressed juices by organizing activities at several platforms
- Regularly visiting the various outlets to increase the sales and availability of the brands
- To systematically collect & report information on competitor's activity
- Opened new accounts on a regular basis while maintaining existing accounts in good standing
- ATL & BTL Marketing activities (planning & execution) for the target group of customers
Assistant Manager
EAZYDINER
03.2016 - 11.2017
- Sales (Delhi NCR), prior to which was a part of the Bangalore team
- Marketing and promoting the Eazydiner brand and building relations with customers and restaurants
- Promoting the restaurant and increasing visibility of partnered restaurants through the Eazydiner platform
- Attaining targets in forms of revenue and attaining customers/ users/ restaurants
- Implementation of standards and revenue (Daily, weekly, monthly)
- Analysis of the performance of partnered restaurants and suggesting promotional methods and short comings of the restaurants
- Experience in outreach and customer management
- Handling Key Accounts.
Associate front office and Senior
The Oberoi
08.2014 - 12.2015
- Front office Associate
- Front Office responsibilities - handled Concierge Services, managed Hotel
- Reservations, front desk - Check-in, Cashiering - Check-out, managed shift operations and administered daily shift reports
- Followed LQA (Leading Quality Assurance) audit standards
- Involved in upselling of products and services, including spa packages, hotel merchandise and other supplementary packages
- Contributed to meeting departmental revenue generation targets and helped oversee responsibilities to meet departmental strategies and guest satisfaction
- Adhered to budget requirements for meeting front office operational costs
- Helped train new recruits, including interns, undergraduate trainees and management trainees
- Achievements: Won ‘Team of the Quarter’ award twice for front office operations in
- Q2 and Q3, across all Oberoi Hotels and Resorts
- Systematic Training and Education Programme (S.T.E.P)
Hotel Management Trainee
Trident
06.2011 - 06.2014
- On the job training for three years in the following areas of Hotel Operations
- Covered all aspects of front office including Front desk, cashiering, reservations, night auditing and concierge
- Worked as the shift in-charge at front desk which attracted focus towards room assignments, guest request follow ups, guest satisfaction and record keeping
- Focused on guest interaction and promotion of hotel facilities while in concierge
- Created [Type] procedures for handling reservations, cancellations and no-shows, reducing errors [Number]%.
Education
Diploma in Hotel Management -
Oberoi Centre For Learning And Development
Chennai 04.2001 -
Skills
Microsoft Office
Customer Service
Relationship Building
Decision-Making
Task Prioritization
Friendly, Positive Attitude
Accomplishments
- Graduated from OCLD (Oberoi Centre for Learning and Development) the S.T.E.Pin July 2014
- AISSCE(2011) - Passed with Humanities (Arts) background with 63% marks
- AISCE(2008) - Passed with overall 56% marks
Certification
Software for Hotel Management
Timeline
Head
Oorjaa Design LLP
08.2020 - Current
General Manager
Santé Spa Cuisine
08.2018 - 03.2020
Manager Sales
Fresh Food Concepts Pvt. Ltd
11.2017 - 04.2018
Assistant Manager
EAZYDINER
03.2016 - 11.2017
Associate front office and Senior
The Oberoi
08.2014 - 12.2015
Hotel Management Trainee
Trident
06.2011 - 06.2014
Diploma in Hotel Management -
Oberoi Centre For Learning And Development
04.2001 -