PRATYANCHA SINGH

· To work in coordination to ensure the smooth and efficient operation of the reservation department in Co-ordination with Front Office Department, Finance, Marketing & Sales Department.

· Implement systems and procedures that achieve higher cost efficiency and complete guest satisfaction.

· Maintenance of daily, weekly and monthly reports, for instance Pick Up report, Pickup trend, Month end reports, Productivity by Company and OTA, Productivity by Market Segment, Rate Shopping, and OTA audit. Have worked on STAAH, Ideas, Rate Gain and STR as Revenue Management Tools.

· Implementation of up selling procedures, training & development of the team.

· Attend property management meetings, and ensuring interdepartmental coordination for smooth daily operations.

· Complete daily review, group pick-up report to monitor cut-off dates and group availability. Conducting daily inventory controls to release rooms, extend cut-offs and adjusts availability as determined in the sales contracts, group pick-up meetings.

· Coordinate with Marketing Department to ensure well timed Digital Advertising is done.

· Strategic decision maker for both long term and short term impact of goals for in a rapidly changing business environment.

· Perform all duties with positivity, professionalism, and integrity.

· To hire, train and direct hotel staff ensuring they understand and adhere to corporate policies.

· Conduct Revenue Meetings with Sales Department.

· To forecast as per the demand for week, one month, three months and 11 months.

· Managed and configured the property system integration for 4 preopening hotels.