Summary
Overview
Work History
Education
Skills
Certification
Websites
Languages
Projects
Timeline
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Pratyush Kumar

Pratyush Kumar

Bhubaneswar

Summary

Tech enthusiast with a strong curiosity for understanding how things work behind the scenes. Passionate about exploring new technologies and gadgets, I am constantly driven to learn and stay updated. In my free time, I enjoy playing cricket and watching football.

Overview

1
1
year of professional experience
1
1
Certification

Work History

IT Service Management Specialist

WIPRO
Bengaluru
05.2022 - 09.2023

Problem, Change & Knowledge Management: Led identification, investigation, and resolution of recurring issues, improving service reliability and reducing downtime. Implemented root cause analysis (RCA) processes, managed RCA calls, and reduced backlog. Developed and maintained knowledge repositories to boost operational efficiency. Planned and executed change initiatives with minimal disruption, collaborating with cross-functional teams for smooth implementation. Skilled in ITIL & ITSM frameworks.

Education

Masters of computer applications -

Kalinga Institute of Industrial Technologies
Bhubaneswar
08.2025

Bachelors of computer applications -

Chandigarh University
Chandigarh
05.2022

Skills

  • C/C
  • Python
  • SAP
  • ABAP
  • SQL
  • Core Java
  • HTML and CSS
  • JavaScript
  • Problem management
  • Change management
  • Reactjs
  • OOPS
  • Problem solving
  • PHP
  • Git and GitHub
  • Presentation
  • ITIL framework

Certification

  • C Training certificate, Spoken Tutorial project IIT BOMBAY
  • Advance CPP Training, Spoken Tutorial project IIT BOMBAY

Languages

  • Hindi, Native or Bilingual Proficiency
  • English, Full Professional Proficiency

Projects

  • Orderly – Smart System for Restaurant Workflow
    Tech: HTML5, CSS, JS, React, MySQL, PHP
  • Developed a web-based restaurant management system aimed at streamlining order processing and inventory management.
  • Comprehensive admin and customer data management with admin control and dashboard integration.
  • GitHub - https://tinyurl.com/OderlySmartSystem.
  • Weather App
    Tech: HTML5, CSS, JS, React, APIs
  • Developed a modern, responsive weather application using React.js, enabling users to view real-time weather updates for any city.
  • Live weather search powered by the OpenWeatherMap API.
  • GitHub - https://tinyurl.com/WheatherApp

Timeline

IT Service Management Specialist

WIPRO
05.2022 - 09.2023

Masters of computer applications -

Kalinga Institute of Industrial Technologies

Bachelors of computer applications -

Chandigarh University
Pratyush Kumar