Pratyush Kumar

Bhubaneswar

Summary

Tech enthusiast with a strong curiosity for understanding how things work behind the scenes. Passionate about exploring new technologies and gadgets, I am constantly driven to learn and stay updated. In my free time, I enjoy playing cricket and watching football.

Overview

year of professional experience

Certification

Work History

IT Service Management Specialist

WIPRO

Bengaluru

05.2022 - 09.2023

Problem, Change & Knowledge Management: Led identification, investigation, and resolution of recurring issues, improving service reliability and reducing downtime. Implemented root cause analysis (RCA) processes, managed RCA calls, and reduced backlog. Developed and maintained knowledge repositories to boost operational efficiency. Planned and executed change initiatives with minimal disruption, collaborating with cross-functional teams for smooth implementation. Skilled in ITIL & ITSM frameworks.

Education

Masters of computer applications -

Kalinga Institute of Industrial Technologies

Bhubaneswar

08.2025

Bachelors of computer applications -

Chandigarh University

Chandigarh

05.2022

Skills

C/C
Python
SAP
ABAP
SQL
Core Java
HTML and CSS
JavaScript
Problem management

Change management
Reactjs
OOPS
Problem solving
PHP
Git and GitHub
Presentation
ITIL framework

Certification

C Training certificate, Spoken Tutorial project IIT BOMBAY
Advance CPP Training, Spoken Tutorial project IIT BOMBAY

Websites

github.com/meSinghPratyush

Languages

Hindi, Native or Bilingual Proficiency
English, Full Professional Proficiency

Projects

Orderly – Smart System for Restaurant Workflow
Tech: HTML5, CSS, JS, React, MySQL, PHP
Developed a web-based restaurant management system aimed at streamlining order processing and inventory management.
Comprehensive admin and customer data management with admin control and dashboard integration.
GitHub - https://tinyurl.com/OderlySmartSystem.
Weather App
Tech: HTML5, CSS, JS, React, APIs
Developed a modern, responsive weather application using React.js, enabling users to view real-time weather updates for any city.
Live weather search powered by the OpenWeatherMap API.
GitHub - https://tinyurl.com/WheatherApp

Timeline