Pratyush Kumar
Associate Product Manager
Bangalore
Summary
Dynamic product management professional with extensive experience guiding product development from ideation to successful launch. Proven ability to collaborate effectively with cross-functional teams, conduct insightful market research, and analyze user feedback to drive continuous product enhancements. Expertise in managing product roadmaps, strategically prioritizing features, and ensuring timely delivery aligned with business objectives. Committed to leveraging a results-oriented approach to foster innovation and achieve sustainable growth.
Overview
12
12
years of professional experience
2013
2013
years of post-secondary education
5
5
Certifications
1
1
Language
Work History
Associate Product Manager
Tesco
11.2022 - Current
- Collaborated with stakeholders to define key pain points and refine the problem statement; partnered with engineering and design to launch a new critical path for the Tesco app, boosting buyer and supplier engagement by 32% and improving timeline transparency and reporting accuracy.
- Led discovery to range emergency products, reducing waste and increasing hero product sales by 12%; collaborated with design and engineering to build and launch a functional UI integrated with backend systems.
- Led end-to-end delivery of the Online Range Management system within the Range API, enabling creation of online ranges for Grocery Home Shopping, Click & Collect, Home Delivery, and F&F.
- Designed and implemented a rule engine to automate product exclusions for Tesco’s Whoosh platform, streamlining range creation and replacing manual Data Science processes.
- Led discovery and implementation of a rule engine within Range API to automatically de-range outdated and out-of-stock F&F seasonal products based on business rules.
- Supported onboarding initiatives including enabling online capabilities for multiple stores and launching Grocery Home Shopping and Whoosh services across Central European countries.
- Contributed to onboarding multiple propositions (Grocery Home Shopping and Whoosh) in a single store, enabling multi-proposition order management with shared inventory and prioritized fulfilment through a unified UI.
- Defined and prioritized product backlog items using Jira, ensuring alignment with business goals.
- Document and explain new requirements clearly to engineering teams using user stories with acceptance criteria; support the breakdown of complex initiatives into smaller, deliverable chunks of value.
- Partnered with customer success to collect user feedback and implement improvements.
- Conducted user interviews and surveys to define MVP features.
- Lead sprint and release planning sessions in partnership with engineering to maximise business value with minimal effort.
- Translate business goals, user needs, and market dynamics into a forward-looking product roadmap. Prioritize initiatives that deliver measurable value, enhance agility, and position the organization for future growth.
- Work closely with cross-functional teams, including Product Managers, Designers, Engineers, and Data Scientists—to execute the roadmap using agile practices. Facilitate prioritisation, resolve blockers, and ensure customer-centricity is woven into every feature, sprint, and release.
- Led cross-functional teams to develop and launch new product initiatives.
- Analyzed market trends to inform product development strategies and enhance competitiveness.
- Collaborated with stakeholders to prioritize product features based on customer feedback.
- Managed product lifecycle, ensuring alignment with business goals and customer needs.
- Conducted user research and usability testing to refine product offerings.
- Developed product documentation to communicate upcoming features and products to internal teams.
- Optimized user experience by incorporating customer feedback into product improvements.
- Implemented agile methodologies to improve project management efficiency and team collaboration.
- Provided ongoing support to internal teams regarding product functionality, features, and best practices.
Senior Systems Analyst
Tesco
01.2019 - 11.2022
- Responsible for managing end to end purchase of Software Licenses and Hardware procurement, compliance check, deployment, renewals, Asset /license recovery, application Packaging support and Inventory management.
- Worked on Resolve Automation for DL’s and Shared mailboxes which has resulted in reduction of Task/ Tickets to almost 100 per week.
- Responsible for identifying major incident until resolve followed up to route cause and collaborated next steps to mitigate future reoccurence.
- Define, implement and manage Incident Management function, identify and resolve recurring platform issues and in collaboration with service owners to drive resolution.
- Conduct service review meetings with Stakeholders and agree on future projects for improved IT Infrastructure Services.
- Worked on Appbroker for Autodeployment which has resulted in reduction of Task/ Tickets to almost 100 per week.
- Framed proposals for new activity transition, effort optimization, designed process flow, transitioning plan and implementing the planned process to deliver quality service.
- Identify scopes for service improvement in order to minimize mundane activities and automate the same in collaboration with automation vendors and internal teams.
- Led cross-functional teams to implement system enhancements that improved operational efficiency.
- Analyzed complex data sets to identify trends, driving informed decision-making across departments.
- Collaborated with stakeholders to define requirements and deliver optimal technology solutions.
- Developed and maintained system documentation, ensuring compliance with industry standards.B
- Developed and maintained system documentation, ensuring compliance with industry standards.
- Streamlined business processes through automation, reducing manual workload and increasing accuracy.
- Collaborated with cross-functional teams to develop and implement effective IT solutions for business needs.
- Proactively identified potential risks associated with system changes by conducting thorough impact assessments.
Senior System Analyst
RLABS Enterprise Services Ltd
12.2017 - 01.2019
- Role : Software Asset Management
- Client : Tesco Bengaluru
- Responsible for yearly license renewal of non-perpetual software and subscription-based software’s.
- Perform general review to verify compliance with Software provisions and professional standards.
- Drove Visual Studio MSDN audit compliance strategy and initiated clean up of unused and unauthorized licenses.
- Integral part of TESCO Bengaluru Adobe license audit and agreement.
- Administer identity and security access for users and functional accounts across TESCO which includes onboarding/off boarding with access entitlements and terminations.
- Help ensure team performance meets or exceeds defined Service Level Agreements.
- Perform general review to verify compliance with Software provisions and professional standards.
- Involvement in the service improvement activities to improve the support process.
- End to end support on software cycle which involves coordination with vendor, Procurement, installation(distribution) and activation.
- Relevant knowledge and understanding on Flexera, Snow, FAMS software management tools.
- Engaging in ongoing communication with cross-functional partners to ensure companywide understanding of Software compliance, soliciting feedback and fostering cooperation.
- Analyzed system requirements to enhance operational efficiency and integrate new technologies.
- Collaborated with cross-functional teams to design and implement robust system solutions.
- Developed comprehensive documentation for system processes and user training materials.
- Led initiatives to streamline workflows, reducing system response times and improving user satisfaction.
- Conducted regular system audits to ensure compliance with industry standards and best practices.
Systems Analyst
Tesco Hindustan Service Center, Bangalore
01.2015 - 10.2017
- Role : Software Asset Management
- Role and Responsibility was same as above
Process Executive
Infosys
04.2014 - 12.2014
- Client : British Telecom
- Maintaining the complete order management process for BT new customers.
- Troubleshoot the technical issue with the BT wifi and assign service engineer if site visit required.
- Working with Openreach service engineers to streamline the ordering process for BT customers.
- Check for the available BT connections on the premise and assign it to new customers.
- Managing the online orders placed on the portal.
- Co-ordinate with Openreach service to check the requirements for connection to remote areas and inform the customer regards to the cost.
Education
B.E. - Telecommunication
AMC Engineering College Bangalore
BangaloreSkills
Product Methodologies
undefinedCertification
Completed certification of course “ Become a Product Manager” from Udemy.
Interests
Travel Sports(Cricket)
Disclaimer
Date Of Birth : 23rd June 1990 Nationality : India I hereby declare that all the particulars stated above are true to my knowledge. If I am given a chance in your esteemed concern, I will strive hard to complete my work within a stipulated time. Place: Bangalore Signature Date: (Pratyush Kumar)
Hobbies and interests
- Travel
- Sports ( Cricket )
Timeline
Associate Product Manager
Tesco
11.2022 - Current
Senior Systems Analyst
Tesco
01.2019 - 11.2022
Senior System Analyst
RLABS Enterprise Services Ltd
12.2017 - 01.2019
Systems Analyst
Tesco Hindustan Service Center, Bangalore
01.2015 - 10.2017
Process Executive
Infosys
04.2014 - 12.2014
B.E. - Telecommunication
AMC Engineering College Bangalore