Pratyush Ranjan Patra
Problem Solver, Quick Learner, Innovator.
Hyderabad
Summary
Dynamic Senior Analyst with 8 years of comprehensive experience in fraud analysis and quality assurance, driving operational excellence and enhancing team performance. Adept at defect tracking and implementing effective testing methodologies, while leveraging strong analytical skills to identify and resolve complex issues. Proven leadership capabilities facilitate collaboration across diverse teams, ensuring the delivery of high-quality results. A commitment to continuous improvement and adaptability in fast-paced environments positions as a strong candidate for the Senior Fraud and Claim Representative role.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
5
5
Certifications
Work History
QA Analyst
Wells Fargo
04.2023 - Current
- Assisted senior engineers in developing test estimation, scope and test plan for UAT.
- Designed and developed test procedures to meet business requirements.
- Prepared test results as well as gather test results from other testers in standardized format.
- Conducting research on IT requirements and business requirements in UAT areas.
- Identifying defects and perform root cause analysis by analysing data quality issues.
- Designed, developed, and implemented user acceptance testing cases and plans.
- Met all project timelines and deadlines.
- Assist team in producing high-quality applications.
Senior Fraud and Claim Analyst
Wells Fargo
10.2017 - 04.2023
- I worked as a Fraud and claim analyst where I deal with customer's online scam. I do investigate through various applications and determine the fraud happened with customer's account.
- Utilize MS Excel to create MTD report, AHT report in Excel to maintain daily report.
- Publishing team data with the help of V Lookup, H Lookup and Pivot tables.
- Utilize slight knowledge on VBA and Macros to maintain Timesheet in our process.
- Do SME support for Team Members.
- Do various works apart from process i.e. creating presentations, MBR reports, team engagements, etc.
- Achieved various L&D programs, GVC programs for domain, Risk Management, Project management, etc.
Operational Analyst
Allegis Group
10.2016 - 10.2017
- Verify documents of borrowers who all are applying for loan as a loan originator and used to specify those documents and send it to Underwriter to final verification of documents, sometimes used to audit the documents to correct it and send the responds to closer and underwriter.
Education
Master in Finance and Control - MBA
Kalinga Institute of Management and Technology
01.2013 - 01.2015
Skills
Defect Tracking
Leadership
Teamwork
Adaptability
undefinedAwards
- Top Performer Spots as a Loan doc specialist and recognized as a Star performer of the month Various times.
- Recognized for doing extra activities and excel works for the team for better development of the process.
- Awards for contributing ideas for the simplification and betterment of process.
- Recognized for achieving the 100% quality.
Accomplishments
- Top Performer Spots as a Loan doc specialist and recognized as a Star performer of the month Various times.
- Recognized for do extra activities and excel works for the team for better development of the process.
- Awards for contributing ideas for the simplification and betterment of process.
- Recognized for achieving the 100% quality.
Certification
Tally ERP 9.0 from NIIT.
Timeline
QA Analyst
Wells Fargo
04.2023 - Current
Senior Fraud and Claim Analyst
Wells Fargo
10.2017 - 04.2023
Operational Analyst
Allegis Group
10.2016 - 10.2017
Master in Finance and Control - MBA
Kalinga Institute of Management and Technology
01.2013 - 01.2015
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