PRATYUSH SRIVASTAVA

• Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
• Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
• Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
• Supervised a team of 15 employees and provided ongoing training to ensure high levels of customer satisfaction.
• Created promotional campaigns to increase brand awareness and attract new customers.
• Analyzed market trends to identify opportunities for product expansion or improvement.
• Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
• Handled complaints from customers by empathetically listening, recording details and offering solutions.
• Maintained inventory by checking merchandise to determine levels.
• Handled scheduling for store shifts to achieve adequate staffing.
• Identified opportunities for improvement within the store's merchandising strategy.

As a Mia By Tanishq Store Manager my role likely involves:

• Aiming to inspire my team to deliver excellence in customer service and achieve their professional goals.
• Identifying opportunities, and implementing innovative strategies to optimize store performance
• I collaborate with senior management to develop and execute comprehensive brand strategies aligned with the company's overall objectives
• Conducting market research, analyzing industry trends, and identifying opportunities for brand expansion and differentiation.
• Leading marketing initiatives to increase brand awareness and drive sales.
• Leading and motivating a team of sales associates, designers, and support staff to achieve collective goals. This includes setting performance targets, providing ongoing training and development opportunities, and fostering a positive and collaborative work environment.

As an Operations and Loyalty Program Executive, my role likely involves overseeing the daily activities and Operations of LuLu Mall and to ensure that everything runs smoothly and efficiently, while also developing and managing customer LOYALTY programs to increase customer engagement and retention.

• Made decisions and resolved issues using critical thinking and analytical skills.
• Built and maintained productive relationships with customers and internal partners.
• Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
• Resolved client issues by delivering excellent customer service and maintaining positive attitude.
• Resolved customer issues efficiently to build loyalty.
• Prepared staff work schedules and assigned team members to specific duties.
• Completed thorough opening, closing and shift change functions to maintain operational standards each day.

I cleared the RELEVEL by UNACADEMY Business Development Executive(BDE) test and got the opportunity to work with INFINITY LEARN BY SRI CHAITANYA as an ACADEMIC COUNSELOR.

• Discussed child's lesson plans and progress with parents to facilitate new learning opportunities.
• Advised students on course selection, pathways and career options.
• Motivated students using feedback and encouragement.
• Guided students, teaching methods for working assignments and determining correct solutions.
• Gathered Information, analyzed new products and services and allocated different data to the department

I worked as a Content Writer and Editor in Acadecraft Pvt. Ltd., where I was responsible for creating and copy editing NCERT English books.

• Applied strong writing, editing and proofreading abilities to each assignment to produce best possible content.
• Brainstormed, researched and contributed content ideas that appealed to target audience.
• Edited and proofread content to verify proper grammar, quality and consistency with AP style.
• Delivered high-quality, insightful, informative and entertaining written content while meeting tight deadlines.
• Completed time-sensitive writing assigned on short notice and consistently met deadlines.