PRAVAT RANJAN DAS
Accounts Receivable Manager, Finance Transformation Consultant
Bangalore
Summary
An optimistic person who loves to face new challenges every day. Always keen towards learning new techniques and ideas which will helpful for day-to-day work profile. Playing a role of Transformation Lead and Accounting Supervisor with overall 11+ years of work experience in Business Operations and Project Transformation. More than 3 projects with Lean Six sigma. GB Certified with business value benefit for over $1M USD. Talented at budget planning and control, cash management and tax handling. Resolution-oriented professional with outstanding written and verbal communication abilities. Proactive in leading, motivating and managing others to achieve objectives. Focused on helping senior managers, employees and guests with wide-ranging needs. Highly professional, organized and flexible.
Overview
10
10
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
MANAGER (TRANSFORMATION/ACCOUNTS RECEIVABLE LEAD)
GENPACT INDIA PVT LTD
10.2020 - Current
- Managing a team of 20+ FTE with 5 internal SME who are involved in Collection, Cash app, Deduction/Claim Processing (AP & AR) and Credit management
- Involved in the project transition for Accounts Receivable and deduction process for ANZ region
- Driving the project of Ideas/Automation for process improvement for ANZ and North America which involves QPA and RPA
- Building measurement system for lagged and leading indicators to drive libration and standardization models across
- Developing and implementing process change and improvement program across software development departments, including the planning and delivery of projects
- Reviewing AR ledger on daily basis with collection team to manage debtor outstanding and to register disputes against respective outstanding
- Resolving disputes under timeline and issuing credit notes to customer as and when required for valid dispute
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Managing daily cash app activities with the incoming payments and collecting the remittances from customer
- Have been part of transition phase of project which involves preparing solution ID, knowledge transfer and guided production to go live
- Have prepared standard operating procedure (SOP), High level process Map and internal controls file to keep process in stream line with error free transaction
- Assisting the Audit team in regards to the process map, samples for internal/external audit
- Attending monthly and quarterly SOX audit governance to discuss the actions and audit requirements
- Attending weekly and monthly calls with client and management in case of any escalation and further assistance
- Looking after all sort of escalations related to AR and resolving them within TAT
- Drove operational improvements which resulted in savings and improved profit margins
- Managing AP AR deductions and addressing to escalations on timely manner for ANZ Business
- Working on QC for AP payments to vendor to avoid incorrect payment processing
- Reviewing and reporting out daily AP AR claims to internal and external stake holders
- Looking after escalations and monthly governance in related to AP ledger and creditors outstanding
- Have been part of transition phase of project which involves preparing solution ID, knowledge transfer and guided production to go live
- Have prepared standard operating procedure (SOP), High level process Map and internal controls file to keep process in stream line with error free transaction
- Conducted performance reviews for direct reports and recommended improvement strategies
- Worked with management team to react to customer service issues, customer complaints and business opportunities
- Continually look for opportunities to innovate and improve process
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Established team priorities, maintained schedules and monitored performance.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Drive operational excellence through Six Sigma, Lean methodology
- Drive process standardization, transformation, and continuous improvement operational excellence
- Successfully establish and manage key stakeholder relationships through various communication protocols including verbal and written reporting for project status, escalation and overall milestone updates.
ASSISTANAT MANAGER
EXL SERVICE PVT LTD
07.2019 - 10.2020
- Processing write offs, credit note, accruals and necessary chargeback
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Preparing QC (Quality Check) file of requests or transactions processed by associates to ensure error free work
- Preparing weekly, monthly and quarterly revenue report with accrual details for respective billing entity
- Developed detailed plans based on broad guidance and direction.
- Maintaining daily counts of transaction processed by team and reporting same to management with average count and QC percentage
- Looking after all sort of escalations related to AR and resolving them within TAT
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Exceeded goals through effective task prioritization and great work ethic.
TRANSACTION PROCESS SENIOR ASSOCIATE
ACCENTURE SOLUTONS PVT LTD
05.2017 - 07.2019
- Recording and applying daily transaction received in bank from respective customers
- Training team on daily activities and reporting process to management
- Reconciling entries in books of accounts and reporting same to Quality Assurance team
- Attending weekly and monthly calls with client and management in case of any escalation and further assistance
- Analyze basic reports from team and present it to senior management as per requirement
- Reporting financial data to management with comparison of daily improvement
- Preparing all sort of ad-hoc reports pertaining revenue and daily payments posting
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Processing vendor payment after reviewing AP invoices and GRN
- Working on QC for AP payments to vendor to avoid incorrect payment processing
- Managed time efficiently in order to complete all tasks within deadlines.
CREDIT EXECUTIVE
COURTYARD BY MARRIOTT & FAIRFIELD BY MARRIOTT ORR
11.2015 - 05.2017
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
- Improved overall financial reporting by streamlining control processes and reporting structures.
- Processing Invoices, following up with overdue debtors, ensuring cash application against respective invoice, sending out necessary credit and debit notes in case of any disputes.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Coordinating with the local sales team to review the credit contract and credit limit
Accountant
ROYAL ORCHID HOTELS LTD, BANGALORE
06.2014 - 11.2015
- Auditing of daily city ledger invoices
- Reconciliation of batch close and credit card with bank statements
- Responsible for processing invoices to concern companies with proper documents
- Obtain invoice authorization/approvals
- Preparing Credit notes and Debit notes
- Primary follow for debtors
- Generate reports pertaining to accounts receivable
- Set-up and maintain all rate contracts with Credit extend contacts
- Posting necessary bank receipt and journal entries
- Cooperated with senior leaders to create operating budgets and initiate financial planning.
Education
US CMA(Certified Management Accountant) - Accounting And Finance
Pursuing With IMA
Bengaluru, India 01.2024 - Current
Bachelor of Commerce - Accounting And Finance
North Odisha University
Baripada, India 07.2010 - 02.2013
Commerce - Accounting And Finance
CHSE, Nilgiri
Balasore, India 08.2008 - 03.2010
High School Diploma -
Board of Secondary Education
Balasore, India 06.2005 - 03.2008
Skills
MS Office
undefinedAccomplishments
- Record breaking financial book close for FY 2022 and H1 2023 beyond target
- FTE reduction applying process automation and value unlock in AR collection analytics and reducing duplicate deduction
- Over $2M increasing with collection analytics to identifying the default customers and collecting their debts
Awards
- Employee of the month for September, December 2022
- Best Partnership Award March 2023
Timeline
US CMA(Certified Management Accountant) - Accounting And Finance
Pursuing With IMA
01.2024 - Current
MANAGER (TRANSFORMATION/ACCOUNTS RECEIVABLE LEAD)
GENPACT INDIA PVT LTD
10.2020 - Current
ASSISTANAT MANAGER
EXL SERVICE PVT LTD
07.2019 - 10.2020
TRANSACTION PROCESS SENIOR ASSOCIATE
ACCENTURE SOLUTONS PVT LTD
05.2017 - 07.2019
CREDIT EXECUTIVE
COURTYARD BY MARRIOTT & FAIRFIELD BY MARRIOTT ORR
11.2015 - 05.2017
Accountant
ROYAL ORCHID HOTELS LTD, BANGALORE
06.2014 - 11.2015
Bachelor of Commerce - Accounting And Finance
North Odisha University
07.2010 - 02.2013
Commerce - Accounting And Finance
CHSE, Nilgiri
08.2008 - 03.2010
High School Diploma -
Board of Secondary Education
06.2005 - 03.2008
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