Praveen Aggarwal
Corporate General Manager
Noida,Uttar Pradesh
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. An expert in handling muti-unit operations ,pre-opening hotels accepts challenge to turn any non performing asset to profitable one.
Overview
22
22
years of professional experience
Work History
Cluster General Manager Operations
Stonewood Hotels & Resorts
Goa
03.2023 - Current
- Reporting to MD & CEO, managing Operations of the group with cluster 16 operational Resorts at Goa, Maharashtra & Karnataka with inventory of 500 keys, with annual turnover of 114 crores, team size of 750 people with annual profitability of 38%
- Responsible for Daily operations, Financial Management, achieving revenue budgets, operational excellence, owner relations, operations management, guest satisfaction index, optimum resource utilization & cost management.
- Executed successful Pre-opening for a total of 7 hotels across India in the previous 14-month period
Cluster General Manager
Chokhi Dhani Resorts Limited
Jaipur
02.2022 - 03.2023
- Managed hospitality operations of the cluster of 04 units in Rajasthan & Madhya Pradesh with annual turnover of 170 Crores with room inventory of 250 rooms & banqueting space of 2 lacs sq ft handling HNI clients to manage their destination weddings starting from 01 crore plus with complete buy out package
- Team under my leadership had been able to revive wedding vertical with BOB of 15 Cr(2022-23) and Mice of more than 1cr, Room yield had increased by 8%, reduced the salary & wages cost by 3.5%, managed to over achieve the monthly budgets by 15% in last 3 quarters, expertise to reduce HLP cost by 2%, water bill by 1.5%, food cost by 3.6%, enhanced current GOP% by 6.8%, reduced staff attrition rate by 2.8%.
General Manager
ITC Welcom Heritage New Delhi
New Delhi
08.2020 - 01.2022
- Closely monitored operational excellence and financial performance for a cluster of 32 operating resorts pan India. Successfully handled the pre-opening of three resorts at Shimla, Prayag, and Mandawa.
- Conducted regular meetings with senior management team to review progress against established objectives.
General Manager
Ramada By Wyndham
Aligarh
07.2018 - 07.2020
- Successfully established and met the annual budget of 15 Cr within the first year as Pre-Opening GM. Implemented necessary measures to prevent overages, minimize burn rate and contribute towards sustainability objectives.
- Drove 15% year-over-year business growth by overseeing operations, strategic vision, and long-range planning.
Food & Beverage Manager
ITC Fortune Park Hotels Limited
Noida
02.2010 - 07.2018
- Demonstrated exceptional leadership skills while managing the sales and F&B operations of this unit independently over an extensive period of 8 years. Garnered recognition from ITC management as their top-performing Business Development Manager in 2015-2016, generating revenue amounting to a remarkable sum of 18 crores.
F&B Manager
Unitech Hotels
Gurgaon
08.2007 - 02.2010
- Oversaw the efficient management of F&B operations across two high-end club units, achieving an annual banqueting turnover of 28 Cr.
Manager Catering Sales
Sanjeev Kapoor Khana Khazana
Mumbai
04.2005 - 07.2007
- Managed sales and operations for the wedding vertical and outdoor catering division in the northern region, overseeing an annual turnover of 18 Cr.
Team Leader Sales
Hyatt Regency
New Delhi
09.2002 - 03.2005
- Contributed to the attainment of annual Sales targets amounting to 100 crores through handling sales queries related to weddings and conferences.
Education
MBA: Hotel Management -
Arunachal University of Studies - ArunachalPradesh
12.2021
Diploma in Hotel Management & CateringTechnology -
IHMCT&AN - BHUBANESWAR
05.2001
Skills
operational Excellence
financial management
business development
hotels pre-openings
destination wedding management
revenue and distribution
owner relations
Accomplishments
- At Chokhi Dhani,Team under my leadership has been able to achieve back to back revenue targets of last 3 quarters with wedding bookings of more than 45Cr, mice bookings of 7.7cr, ARR of 12000/- for 2 quarters.
- Received award from Tourism department, Government of Uttar Pradesh for opening of first branded hotel in district of Aligarh in July 2018 under Ramada by Wyndham .
- executed Pre-opening for 08 hotels pan India at Stonewood Hotels during last 14 months.
Timeline
Cluster General Manager Operations
Stonewood Hotels & Resorts
03.2023 - Current
Cluster General Manager
Chokhi Dhani Resorts Limited
02.2022 - 03.2023
General Manager
ITC Welcom Heritage New Delhi
08.2020 - 01.2022
General Manager
Ramada By Wyndham
07.2018 - 07.2020
Food & Beverage Manager
ITC Fortune Park Hotels Limited
02.2010 - 07.2018
F&B Manager
Unitech Hotels
08.2007 - 02.2010
Manager Catering Sales
Sanjeev Kapoor Khana Khazana
04.2005 - 07.2007
Team Leader Sales
Hyatt Regency
09.2002 - 03.2005
MBA: Hotel Management -
Arunachal University of Studies - ArunachalPradesh
Diploma in Hotel Management & CateringTechnology -
IHMCT&AN - BHUBANESWAR
Personal Information
Date of Birth: 06/15/78
Languages
English
Native language
Hindi
Advanced (C1)
C1
Punjabi
Beginner
A1
Hobbies and Interests
- Yoga
- Book Reading
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Personal Information
Date of Birth: 15/06/1978
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Company CultureWork-life balanceCareer advancementPersonal development programsHobbies and Interests
- Yoga
- Book Reading
Software
IDS,OPERA
Interests
Professional networking
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