To utilize my skills and knowledge to propel organizational achievements and advancement, while actively pursuing opportunities for personal and professional growth to elevate my career path.
Overview
6
6
years of professional experience
Work History
Business Development Manager
VVDN Technologies Pvt. Ltd
Gurgaon
11.2023 - Current
Proactively engage in industry events to generate valuable business leads.
Provide end-to-end customer support, ensuring exceptional service at every touchpoint.
Coordinate and facilitate customer visits to enhance relationships and expand business opportunities.
Utilize Profit and Loss analysis to drive strategic decision-making and maximize profitability.
Establish and nurture strong customer connections within the industry to foster long-term partnerships.
Maintain a strong track record of meeting the company targets consistently.
Assistant Manager-CRM
DLF Power and Services
Gurgaon
01.2022 - 11.2023
Managed a diverse portfolio of top-tier Fortune corporate accounts such as BA CONTINUUM, KPMG, and Boston.
Handled lease agreements and streamlined space allocation process
Worked closely with tenants and internal stakeholders to facilitate the successful completion of lease agreements and associated paperwork
Client experiencing - Evaluating areas of improvement by assessing client queries to strengthen the relationships
Provided regular updates to upper-level management by presenting detailed monthly reports on interactive dashboards.
Collection Officer
DLF Utilities (Payroll on M/s Quess corp ltd)
01.2019 - 12.2021
Facilitated two of the prime sites composed of approx 70 corporate clients
Responsible for overseeing the effective collection and follow-up processes, resulting in a monthly revenue of approximately INR 70cr
Ensured timely delivery of invoices and accounted for client reconciliation
Maintained customer database
Weekly review of payment (Rent, maintenance, etc)
Efficiently addressed and resolved client inquiries.
Education
MBA in Marketing and Media -
Manav Rachna International University
01.2016
BBA (IB) -
Manav Rachna International University
01.2014
Skills
Proficient in customer relationship management
Effective communication and query resolution
Strong leadership and operational management
Strategic collaboration and stakeholder engagement