A seasoned leader in business development and strategic planning, I excel in driving growth and operational excellence at Cira Tek, Inc. My expertise spans recruitment & staffing, training & development, and client relationship management. Achieved significant market expansion and client retention, leveraging strong organizational and personnel management skills for impactful results.
Overview
21
21
years of professional experience
Work History
Business Head
Cira Tek, Inc
04.2024 - 12.2024
I was responsible for driving business growth, managing client relationships, ensuring operational excellence, and leading strategic initiatives
Develop Business Expansion Strategies – Identify and implement strategies to grow the company’s presence in the US IT staffing market
Market Research & Analysis – Monitor IT industry trends, competitor activities, and client needs to align business goals
Revenue & Profitability Management – Drive revenue growth through new business opportunities, client retention, and operational efficiency
New Market Penetration – Expand into new geographic markets and IT/Non-IT/Healthcare Domains
Client Acquisition & Retention – Build relationships with existing Clients and keep looking for new productive Clients
Strategic Partnerships – Develop alliances with service providers, technology firms, and talent sourcing partners to enhance service offerings
Key Account Management – Oversee major client accounts, ensuring service quality, compliance, and contract fulfillment
MSP/VMS Engagement – Manage relationships with MSPs and navigate VMS programs to ensure high-volume IT staffing placements
Stakeholder Communication – Act as the primary point of contact for CXOs, hiring managers, and procurement teams
Client Service Optimization – Improve response times, fulfillment ratios, and overall client satisfaction
P&L Ownership – Manage budgets, pricing strategies, and operational costs to maximize profitability
Sales Forecasting – Predict revenue growth based on hiring trends, client demand, and pipeline health
Contract Negotiations – Secure favorable terms in service agreements, RPO deals, and staffing contracts
Billing & Collections – Oversee invoicing, payment cycles, and financial reporting to maintain cash flow stability
Strategic Planning – Expertise in developing and executing business strategies to drive growth, improve efficiency, and align with organizational goals
Client Engagement – Proven ability to build strong client relationships, understand business needs, and provide tailored solutions to enhance satisfaction and retention
Service Delivery – Ensuring high-quality service delivery by optimizing processes, meeting SLAs, and exceeding client expectations
Project Management – Leading projects from initiation to completion, managing timelines, budgets, risks, and stakeholder expectations
Team Leadership – Building and mentoring high-performing teams, fostering collaboration, and driving productivity to achieve business objectives
Requirements Analysis – Gathering, analyzing, and translating client needs into actionable solutions that align with business and technical requirements
Custom Solution Development – Designing and implementing tailored solutions that address unique business challenges and deliver measurable results
Process Optimization – Identifying inefficiencies, streamlining workflows, and implementing best practices to improve operational performance
Quality Assurance – Establishing and maintaining quality control measures to ensure consistency, compliance, and high standards of service delivery
Technology Utilization – Leveraging technology and automation tools to enhance efficiency, improve decision-making, and drive innovation
Performance Metrics – Defining, tracking, and analyzing KPIs to measure success, identify trends, and drive continuous improvement
Training and Development – Designing and executing training programs to upskill teams, enhance productivity, and align workforce capabilities with business needs
Risk Management – Identifying potential risks, implementing mitigation strategies, and ensuring business continuity in dynamic environments
Budget Management – Overseeing financial planning, cost control, and resource allocation to maximize ROI and drive profitability
Client Retention and Expansion – Developing strategies to retain existing clients, identify new opportunities, and expand business relationships for long-term growth
Head of Trainings and Compliances
Enterprise Solutions Inc
03.2019 - 08.2023
Develop IT Recruitment Training Programs: Design and implement training modules for recruiters, Managers and all new joiners
Onboarding & Process Training: Conduct onboarding sessions for new hires covering US IT recruitment processes, job portals (Dice, Monster, LinkedIn, etc.), and ATS (Ceipal / Job Diva) usage
Sourcing & Screening Techniques: Teach advanced sourcing strategies, Boolean search methods, and screening techniques for IT/Non-IT/Healthcare professionals
Contract Types & Hiring Models: Train recruiters on different US hiring models, including W2, C2C, 1099, and full-time employment
Vendor Management System (VMS) Training: Educate teams on working with VMS platforms
Communication & Negotiation Training: Conduct workshops on effective candidate engagement, salary negotiation, and client relationship management
Industry Compliance Training: Ensure recruiters understand labor laws, visa sponsorship (H1B, OPT, CPT, TN, GC, etc.), and EEOC compliance
Performance Monitoring & Assessment: Evaluate training effectiveness through performance metrics, feedback, and recruiter success rates
Upskilling & Continuous Learning: Organize refresher courses, webinars, and certifications to keep recruiters updated on IT hiring trends
Compliance Responsibilities : EEOC, USCIS regulations on H1B, L1, and OPT/CPT hiring
IT Recruitment Manager
E nolimits Inc (Crosslink Wireless)
06.2013 - 02.2019
Company Overview: Headquartered in Tysons Corner, Virginia, E-nolimits Consulting Inc
Was founded in 2000 and has been providing Telecom, recruitment support and Oracle Enterprise Resource PlanningOracle EBS in Tysons Corner, Virginia services to the greater metropolitan Washington, DC community ever since
Responsibilities are same to take care of end-to-end recruitment & staffing activities with account manager
Reported to the India CEO of the company
Training new joining’s (Freshers and experienced) for company
Handling recruitment on wide range of skill sets and positions (Construction Manager, Project Manager, HR/Admin Roles, Foreman, Top Hands, Tower Technician, Field Technician)
Extensive experience in sourcing candidates through jobsites, internal database
Responsibility for trainings and performance of complete Team
Used various tools to source candidates, including: Monster, CareerBuilder.com, Dice, Job Postings, Bullhorn Reach, LinkedIn, and candidate Referrals
Sourced, qualified and presented the best candidates to Account Executives
Experience on technical and non-technical requirements
Placed professionals in major projects involving network modernization and monitoring
Headquartered in Tysons Corner, Virginia, E-nolimits Consulting Inc
Was founded in 2000 and has been providing Telecom, recruitment support and Oracle Enterprise Resource PlanningOracle EBS in Tysons Corner, Virginia services to the greater metropolitan Washington, DC community ever since
Team Lead - Recruitments
e-Businessware (Idea Solutions)
06.2012 - 05.2013
Company Overview: IDEA Solutions Inc
Was formed in September 2011 by the merger of e-Businessware, Jass and Associates, and Versatech
We have locations throughout the world
Also IDEA Solutions have 200+ consultants on their payroll
As Resource Manager (Team Lead) Responsibilities are to take care of team and end-to-end recruitment & staffing activities with different account managers and also develop team to cater needs
Responsibility was to Market consultants on bench and their placement
Responsible for gathering accurate detailed specifications required by the client
Responsible for sourcing of Software Professionals for full-time and contract basis using various tools like, Internet search, internal database, and employee referrals
Checking the resume database for the relevant match
Sourcing candidates through third party/ Jobsites (Dice, Monster, corp-corpetc), internal database and Passive searching etc
Very proficient in Boolean operators using Google, linkedin to identify active candidates
Work with the contract, C2H (Contract to Hire) and Direct Hire position
Process and screen incoming resumes and applicants also screened resumes coming from Team
Initial screening of candidate as per the client requirement before submitting to Account Manager
Negotiating on hourly rates and salary
Achieved a good conversion ratio of submittals into interview and placement
Client Handled Cisco, E-Bay, Amdocs, Fidelity etc
IDEA Solutions Inc
Was formed in September 2011 by the merger of e-Businessware, Jass and Associates, and Versatech
We have locations throughout the world
Also IDEA Solutions have 200+ consultants on their payroll
Sr. Resource Executive
Pyramid Consulting
07.2011 - 06.2012
Company Overview: With a client base that includes more than 20 Fortune 1000 and Global 500 companies, Pyramid provides global IT services, lifecycle IT solutions, and IT staff augmentation services in the U.S., UK, and India
As a Sr
Resource Executive Responsibilities are to take care of end-to-end recruitment & staffing activities with different account managers and different clients
Did submission for AT&T directly on their portal e-temp
Attended conferences with hiring managers of clients
Extensive experience in sourcing candidates through third party/ Jobsites (Dice, Monster, corp-corpetc), internal database and Passive searching etc
Manage database using CRM software called JobDiva
Broadly involved in recruiting candidates for various technologies/skills such as Unix, System Admin, DW, Java, .Net, web development and client-server, networking technologies & hardware
Worked on clients like AT&T, UPS, DELTA AIRLINES etc
With a client base that includes more than 20 Fortune 1000 and Global 500 companies, Pyramid provides global IT services, lifecycle IT solutions, and IT staff augmentation services in the U.S., UK, and India
Technical Recruiter
AVA Consulting
12.2010 - 07.2011
Responsibilities are same to take care of end-to-end recruitment & staffing activities with different account managers
Reported to the Accounts Manager and CEO of the company
Handling recruitment on wide range of skill sets and positions with direct clients and third party requirements
Extensive experience in sourcing candidates through third party/ Jobsites (Dice, Monster, corp-corpetc), internal database and Passive searching (LinkedIn, Google etc.)
Extensively used job diva CRM software
Broadly involved in recruiting candidates for various technologies/skills such as Mediaroom, Unix, System Admin, Java, .Net, web development and client-server, networking technologies & hardware
Ensure quality, quantity & turnaround time with the momentum of business through follow-up
Resolve any candidate related concerns/issues arising at project site
Worked with clients like :- Perot Systems, American Airlines, State of TX, Qualcomm, Yahoo, Direct TV, Hawaiian Airlines, and lots of third party vendors
US IT Recruiter
TIJ Global
02.2006 - 12.2010
Responsibilities are same to take care of end-to-end recruitment & staffing activities with different account managers
Reported to the Accounts Manager and CEO of the company
Handling recruitment on wide range of skill sets and positions with Third party requirements
Extensive experience in sourcing candidates through third party/ Jobsites (Dice, Monster, corp-corpetc), internal database and Passive searching (LinkedIn, Google etc.)
Staff Recruitment and sales
CMA Ltd. Delhi
06.2004 - 01.2006
Company Overview: CMA is a name respected in IT for their capability to handle large servers (SGI), it has Great Clientele List to support, and they are recognised for providing the best people as per the type of Maintenance Contract
Focus is on getting the AMC for SGI Servers, and then arranging for Recruitment and Executive Search for the same Project
CMA is a name respected in IT for their capability to handle large servers (SGI), it has Great Clientele List to support, and they are recognised for providing the best people as per the type of Maintenance Contract
Director of Refugee Services at Center for Immigrant and Refugee Advancement -CIRADirector of Refugee Services at Center for Immigrant and Refugee Advancement -CIRA