Praveen Jennings
Bangalore
Summary
Experienced MBA graduate specialized in data-driven processes within the Aviation Industry, with a strong track record in managing Terminal Operations Teams and ensuring top-tier Airport Service Quality. A dedicated advocate of innovation, skilled in emergency handling, SOP establishment, and policy optimization. Expert in coordinating high-profile visits, proficient in financial management for efficiency gains, and excels in critical situations. A dynamic, proactive leader committed to achieving exceptional results.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Terminal Experience & Operations- Executive
Bangalore International Airport Ltd
Bangalore
07.2017 - Current
- Administrative Duties:- Issued work permits and generated operational reports.
- Safety and Reporting:- Identified and reported hazards, ensuring a safe environment.
- Baggage Handling:- Orchestrated efficient baggage operations.
- Emergency Handling:- Managed contingencies and updated stakeholders.
- Airport Operations Management:- Coordinated for smooth operations.
- Scheduling Efficiency:- Improved peak-hour schedules while maintaining standards.
- Strategic Planning:- Enhanced business operations and customer experience.
- Technology Integration:- Oversaw tech implementation for better customer service.
- Safety Monitoring:- Reported safety issues promptly.
- Operational Oversight:- Ensured safety, efficiency, and compliance.
- Stand Allocation:- Optimized gate usage for arrivals and departures.
- Work Permits:- Issued permits and enforced safety protocols.
- Team Leadership:- Managed the customer service team, ensuring high performance.
Sales And Export Operations -Associate
3J Solutions,
Kochi
01.2016 - 06.2017
- Analyzed customer data to identify trends and suggest improvements in sales process.
- Created detailed reports on customer feedback, product performance, and market analysis for senior management review.
- Developed and implemented customer segmentation strategies to improve sales operations efficiency.
- Conducted market research to better understand the competitive landscape and develop targeted marketing campaigns.
- Managed customer relationships by responding promptly to inquiries and resolving issues quickly.
- Developed pricing models that maximized profitability while ensuring competitive positioning in the marketplace.
- Computed purchases and received and processed cash or credit payment.
- Maintained records related to sales for store management.
- Maintained data cleanliness by deduping leads, contacts and accounts.
- Answered store and merchandise questions and led customers to wanted items.
- Bagged or packaged purchases.
- Restocked shelves as needed to ensure sufficient inventory levels.
Education
MBA - Business Administration - Finance &Marketing
Kristu Jayanti College
Bangalore, India06.2016
BCA - Computer Applications
Dr NGP Arts And Science College
Coimbatore05.2014
Skills
Team Leadership
Strategic Planning
Problem Solving
Conflict Resolution
Innovative Thinking
Time Management
Languages
English, Malayalam, Tamil
First Language
Certification
- International Diploma In Airport Operations - 2017
Accomplishments
- Received Star of the Quarter Award twice in recognition of outstanding performance and dedication.
- Consistently promoted every two years in recognition of sustained excellence and contribution to the organization's goals.
Timeline
Terminal Experience & Operations- Executive
Bangalore International Airport Ltd
07.2017 - Current
Sales And Export Operations -Associate
3J Solutions,
01.2016 - 06.2017
MBA - Business Administration - Finance &Marketing
Kristu Jayanti College
BCA - Computer Applications
Dr NGP Arts And Science College
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