A . Hanuman Prasad

S Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

• Diploma in Aviation Management from Master Aviation Academy.
• Master of Software Engineering from LCC.
• Diploma in Computer Applications.
• Type Writing (Lower) completed in First Division.

• Set up of International Station (MALE), Maldives in Spice Jet.
• Best OTP for Hyderabad, Guwahati & Vizag stations.
• Bagged Best Station of the Month Award for October’11.
• Bagged Best Station of the Month Award for June’12.
• Bagged Best Station of the Month Award for July’12.
• Station of the Quarter for the Period (April – June’11).
• Station of the Quarter for the Period (July – September’12).

• Turbo Megha Airways Private Limited (Trujet), Head – Customer Services & Airport Operations, Hyderabad, 02/15/19, 03/22/22, Responsible for Safe and Customer Centric day to day Airport Operations among network stations., Optimum utilization of manpower and resources available for smooth functioning of Airport operations., Analyse long term objectives that will ensure consistent process improvement and service quality offered., Maintain Liaison with Government agencies and Regulatory bodies to meet operational requirements., Analyse measures to control cost and handle operations effectively with budgeted cost., Maintain a liaison with all departments involved in day to day operations., Aircraft Swapping, Delay Calls, Cancellation calls if any in coordination with OCC., Analyse and Measure training needs to comply with regulatory requirements and daily operations., Consistently review progress of all stations and provide effective/quick solutions to any issues faced., Training of staff on Ramp Functions / Operations / Safety., Training of staff on Load and Trim procedures on ATR 72-500 / 600., Regular monitoring of Ramp Operations & Terminal Operations., VIP / CIP movements across the Network Stations., Maintaining cordial relationship with all the Internal / External agencies of Network Airports., Handled 24 Airports under my Leadership., Implementation of Multi Tasking concept across all the airports to control the cost.
• Renault Vizag (M/s Viswarupa Automotives Private Limited), Associate General Manager- Sales, Vizag, 04/13/13, 01/15/15, Hiring all the Management positions, completing performance evaluations with Sales Team., Directly managing Sales Core Team (30)., Planning and developing short and long term goals., Explaining the policies and procedures to all the Employees., Providing Weekly reports to the Management., Periodic meeting with Sales, Administrative Teams to evaluate the performance., Close attention on daily operations. Recommending and creating actions of improvement., Creating a very good and a strong relationship with the Manufacturer., Overseeing the hiring and training of Sales Force., Maintain enthusiastic attitude to build positive employee attitude and morale., Focusing on customer complaints if any and resolving the issues by initiating necessary steps., Ensure high levels of Customer Satisfaction and retention., To ensure the set targets are achieved by utilizing available resources and derive profits to company.
• Spice Jet Airlines Ltd., Station Manager, Hyderabad, 04/05/05, 04/13/13, Spearheaded Hyderabad Station set-up during the stint with Spice Jet Airlines., Spearheaded Vizag Station set-up during the stint with Spice Jet Airlines., Spearheaded International Station Maldives at Ibrahim Nasir International Airport with Spice Jet Airlines., Motivating the Team to deliver their duties on time with Quality & resolve issues if any., Information flow to cross – functional departments., Responsibility for handling delayed flights, misconnections & cancelled flights., Liasoning with different departments of Airport Operators, Service Providers and Other Airlines., Effective Planning of available resources including Man Power., Maintaining Strong alliance with DGCA, BCAS, CISF, GMR, AAI & Other Agencies along with VIP / CIP Handling., Maintain facilities & Equipment’s so as to ensure a neat, safe, efficient operating environment., Stay current with company and Industry procedures to improve Job skills wherever required.
• Paramount Airways, Airport Manager, Hyderabad, 10/08/08, 09/10/10, Customer Delight., Terminal Operations., Ramp Operations., Over all responsible for smooth functioning of Operations.
• Air Sahara, Customer Service Officer, Hyderabad, 06/02/02, 04/05/05, To interact with customers, respond to queries & complaints., Supporting customer related initiatives and promotions., Supporting team and generating reports., Responsible for maintaining safety and security of ramp at all times., Handling Terminal operations and Ramp operations., Monitor Customer Safety during boarding & deplaning and assist customers in a courteous manner., Observe safe ground handling procedures and maintenance of ground support equipment’s., Comply with all the safety procedures and station policies., Constant communication with Operations, Engineering, Security personnel, Flight & Ground crew., Handled “140” departures a week so called “Hyderabad Hub” for Air Sahara.

• Bachelor of Computer Sciences.
• Intermediate (MPC) from Board of Intermediate Education.
• SSC from Board of Secondary Education.

• Basic Airport Handling from Air Sahara.
• Load & Trim (B737-300/400/700/800/900 & CRJ-200) certified by DGCA.
• Load & Trim (ATR 72-500/600) certified by DGCA.
• Apron Safety Management course conducted by AAI.
• Train the Trainer in ERP (Emergency Response Plan) conducted by GMR.
• Safety Management System.
• Qualified on Dangerous Goods and Regulations (CAT 9 & 10).
• Basic AVSEC conducted by BCAS (91/100).
• First-aid Fire Fighting, Passenger Terminal Building Evacuation and General Safety conducted by GMR – Hyderabad International Airport.
• Trained on SOP building evacuation plan for NITB – Visakhapatnam Airport.
• Emergency Response Plan conducted by GMR for Trujet Airlines at Hyderabad International Airport.

• Father's Name: A. Purna Chandra
• Date of Birth: 10/20/78
• Nationality: Indian