Praveen Joshua D
Commercial Executive
Bengaluru
Summary
Dynamic Commercial Executive at Josts Engineering Company Limited, recognized for enhancing payment collection efficiency and supporting sales teams. Proven analytical mindset and strong communication skills led to improved client relationships and streamlined processes. Adept at managing complex documentation in SAP, ensuring accuracy and precision in all transactions.
Overview
2026
2026
years of professional experience
5
5
Languages
Work History
Commercial Executive
Josts Engineering Company Limited
09.2024 - Current
- Experienced Commercial Executive with a proven track record in managing on time Payments Collection of Govt. & Pvt. Sectors.
- Extending Support to Sales & Service teams.
- Handling Sales Documents & Service Reports as per PO.
- Visiting Govt. & Pvt. company customer for clarification on payments related & service-related quarries.
- Managing Bank Guarantee documents for sale orders of Govt. & Pvt. Customers.
- Approver for Pan India Service & Sale executives travel expenses in ZOHO EXPENSE.
Admin/Computer Operator
Bharat Electronics Limited Through Contarct
09.2014 - 08.2024
- The point contact between the Employees, Contract Employees & Trainees.
- Creating & Maintaining of Documents for ISO14001 (EMS) Internal & External Audits.
- Creating & Maintaining of Documents for AS9100 Internal & External Audits.
- Handling of AMC related Preventive Maintenance documents & Submitting AMC Invoice in SAP.
- Experienced in handling of dept. Imprest Cash.
- Maintaining Cash purchase bills other than PO.
- Submitting Bills to finance in SAP.
- Creating PR (ME51N) Releasing PR (SAP Code ME54N)
- Creating Purchase Orders (PO) (SAP Code ME21N).
- Creating STPO (SAP Code ME23N), Stock Checking (MMBE), Store recusation (ZSR)
- Handling FLM (File Life Management Cycle)
- Work Allocation of 67 Contact Employees (Skilled, Unskilled & House Keeping staff)
- Maintaining Attendance of all Contract Employees.
- Managing BEL Employees Portal of the department.
- Maintaining Contract Employees data & records in MS Excel.
- Formal official request letters for Internal Divisions in MS Word.
- Arrangements for VIP's, Indian & Foreign Defense Delegation.
Outbound Call Verifier
HDFC Life Insurance (Serco Global Serice)
- Monitored ongoing trends in verification methodologies and technologies, staying current on best practices in the field.
- Maintained strict confidentiality when dealing with sensitive personal information throughout the entire verification process.
- Updated internal databases regularly with verified information, facilitating easy access for all team members involved in the process.
- Improved verification accuracy by implementing thorough quality control processes and procedures.
- Enhanced team efficiency by streamlining workflows and optimizing communication between departments.
- Implemented innovative solutions to common challenges faced during the verification process.
Customer Loyalty Representative
HDFC Life Insurance (Serco Global Service)
Bengaluru City
- Identified opportunities for upselling relevant products or services, increasing sales revenue.
- Developed strong relationships with clients, generating repeat business and fostering loyalty.
- Demonstrated flexibility in adapting to changing circumstances as part of an evolving work environment while maintaining focus on achieving results.
- Enhanced customer loyalty through personalized service and proactive follow-ups on inquiries.
- Reduced response time for client inquiries, enhancing customer satisfaction and trust in the company.
- Delivered exceptional support by understanding customers'' needs and offering tailored solutions.
- Actively listened to customers'' concerns while empathizing with their situation, leading to higher levels of satisfaction.
Education
B.com - Bachelor of Commerce
Dr. C.V Raman University (Distance Education)
Bilaspur, India 05.2001 -
P.U.C - Commerce
Mother Teresa PU Collage
Bengaluru, India 05.2001 -
SSLC -
Mother Teresa High School
Bengaluru, India 05.2001 -
Skills
Teamwork orientation
Accuracy and precision
Analytical mindset
Communication and interpersonal skills
Timeline
Commercial Executive
Josts Engineering Company Limited
09.2024 - Current
Admin/Computer Operator
Bharat Electronics Limited Through Contarct
09.2014 - 08.2024
B.com - Bachelor of Commerce
Dr. C.V Raman University (Distance Education)
05.2001 -
P.U.C - Commerce
Mother Teresa PU Collage
05.2001 -
SSLC -
Mother Teresa High School
05.2001 -
Outbound Call Verifier
HDFC Life Insurance (Serco Global Serice)
Customer Loyalty Representative
HDFC Life Insurance (Serco Global Service)
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