I look forward to work in facilities group of a world class company in an intellectually challenging work environment with ample opportunity to learn, contribute and diversify my knowledge and skills with a good potential for both professional and personal growth.
Result proven Management professional Endowed with passion for winning and with over 5.5 years of rich experience in Banking & financial services and corporate sector and over 3.0 years of rich Experience in Scope International Pvt ltd as a Customer Care Executive.
Overview
16
16
years of professional experience
Work History
Manager (Compliance Due Diligence)
Standard Chartered Global Business Services Pty Ltd
10.2015 - Current
Providing Centralized KYC production, validation of clients in support of both client on-boarding and periodic maintenance of client information.
Expertise in Onboarding clients to proceeding KYC.
Reviewing accounts of Corporate and Institutional clients of Standard Chartered Bank and ensure adherence to internal CDD/Anti Money Laundering standards.
Perform CDD reviews in line with the standards of the CDD procedure and other local regulatory requirements.
Perform due diligence on Private owned corporation, Publicly Listed entities and Partnership firm etc.
KYC for Correspondent Banks and filling CBES form for such clients.
Meet timelines and turn around completed cases to meet service level agreements without compromising on quality.
Analyzing the risk and maintaining the quality target of 96 % to be achieved on month on month.
Assist with Quality review to ensure that information obtained is consistent with Policies and Procedures and satisfies local and Enterprise regulatory requirements.
Work involves identifying the client types, risks associated with the client and liaising with the middle office/relationship managers for KYC requirements/ documents to complete the review and performing independent check on the information provided by the front office.
Support/mentor new joiner in undertaking research on complex and long pending cases.
Coordinating with client's team, onshore team, IT and other team in case of any discrepancies found in the profile.
Ability to handle complex queries from the team before routing them to Onshore/Offshore SMEs.
Obtain and update all missing client documentation from client sourcing and updating accurate and relevant client data from Business Information sources and other information provider.
Production of KYC profile to the highest quality standards and in the line of policies and procedures.
Analysis and implementation of policies and procedures and stay updated on evolving regulatory change and compliance change impacting source of work.
Identifying the PEPs based on the true alerts.
Identifying the PEP’ s position, location and other positions from the alerts.
Assess the risk of the customer entity based on the involvement of the PEP.
Applying PEP exemption as per the internal policies and procedures.
Prepare PEP assessment form for the identified PEP.
Obtaining complete profile of PEP such as PEPs reputation, source of wealth, influence etc.
Analyzing the PEP’s involvement in the customer and assess the risk rating accordingly.
Identifying the adverse and negative news of the individual or entity in the alert.
Analyzing the time period of the negative news and act according to the internal policies.
Seeking RM’s clarification on adverse and negative news about the individual / entity.
Prepare Adverse Media Assessment Form and capture all the details of the news.
Assess the risk rating the client based on the nature of the adverse / negative news.
Preparing Sanctions Questionnaire, Adverse Media Assessment form, PEP forms etc.
Name Screening of all the names associated with the client and raising the alerts.
Analyzing the alerts and decide whether true or false match.
Comparing the details of alerts with customer or related profiles.
Closing the false matches based on the Date of birth, occupation and other details of individual.
Closing the false matches of entities based on the profile of the entity.
Searching on internet, company websites and other databases for obtaining the information.
Seeking RM’s advice on questionable alerts and closing accordingly.
Take necessary actions for the true matches.
Identifying clients in scope for HRTC due diligence.
Prepare HRTC form for the client.
Perform Enhanced due diligence on clients which are in scope of HRTC.
Obtain information on the Source of wealth and Source of Funds of the client and any Beneficial owner.
Analyze the Nature of Business in detail & Purpose of relationship.
Review the anticipated Level and Volume of activity to be Undertaken.
Customer Service Executive
Scope International Pvt ltd.
10.2009 - 11.2012
Service customer enquiries, determine customer needs and provide solutions with regards to their banking requirements.
Perform the required customer screening.
Collect various documents for customer verification.
Perform KYC reviews on an annual basis.
Discounting alerts generated for customers.
Advised and educated customers about their query.
Worked in a team to achieve targets and positive outcomes for customers and the bank.
Answered incoming customer service enquiries and advised customers.
Made outgoing sales calls to encourage existing customers to upgrade.
Facilitate customer awareness of additional services cross sell banking services which produces.
New clientele as well as extends services to existing customer base.
Educate customers on product options and technology issues.
Manage customer and bank privacy.
Manage and pass on customer feedback.
Extended account information, handled inquiries and resolved complaints.
Education
Bachelor of Engineering - Civil
M.V.Jayaraman college of Engineering
Bangalore
PUC -
St.Anne’s College
Bangalore
SSLC -
St.Anthony’s School
Bangalore
Skills
Good knowledge of banking procedures and systems
Professional appearance
Self driven
Highly motivated
Strong computer skills
Strong mathematical skills
Quick learner
Detail oriented
Ability to adapt to new processes
Multi-tasking skills
Ability to work under pressure
KYC compliance
Due diligence
Risk assessment
Client onboarding
Regulatory adherence
Team leadership
Staff training and development
Disclaimer
I hereby declare that the particulars furnished above are complete and correct to the best of my knowledge and belief.
Hobbies and Interests
Interested in working in groups which leads to personal enhancement of Knowledge.
Interested in research and developmental studies.
Personal Information
Husband's Name: Praveen KR
Date of Birth: 01/22/87
Gender: Female
Nationality: Indian
Marital Status: Married
Timeline
Manager (Compliance Due Diligence)
Standard Chartered Global Business Services Pty Ltd
Manager of Wealth Management Operations at Standard Chartered Global Business Services, Global Business ServicesManager of Wealth Management Operations at Standard Chartered Global Business Services, Global Business Services