Praveen Kumar

Client - Assetmark (Investment banking: Trade ops, Custody Ops and Account Ops) May 2021 to October 2023

• Maintained responsibility for all inquiries, concerns and complaints, resolving matters effectively and to satisfaction of customers.
• Delivered high level of service to clients to both maintain and extend relationships for future business opportunities.
• Conducting the team meeting for Analyzing and conveying the daily updating of SOPs.
• Performing Trading and Settlement activities, by initiating the Share sales request, Once the sales is completed transferring the funds to client's personal Savings or Checking account.
• Performing Various trade reconciliation, like, mutual funds, Equity shares for few clients
• Performing corporate actions like Merger and Acquisition, Stock split, reverse stock split, Split off and Spin off, Dividend.
• Performing settlement within stipulated currency cut-off time.
• Handling Queried Work item, by contacting directly to the financial advisors through mail and completing the task.
• Transferring the funds to the clients through ACH, WIRE and Check transfers.
• Performed Contra Firm Transfers.
• Depositing check to the Client's Trading account in single or in split.
• Setting up periodic payments to the client through Sweep and AIPs.
• Since am from the pilot batch Sending EOD status to the client for both Chennai and Gurgaon Location.
• Cultivated collaborative culture and mentored junior staff.
• Preparing weekly and monthly error report in PPT to discuss and explain the Route cause and improvement plan with client

(Investment Banking and Payments Process)

Feb 2017 to Sep 2019

• Built and maintained relationships with peers and upper management to drive team success.
• Supported management team to facilitate task completion and meet performance goals.
• Performed Pricing the securities like Stock, Bonds, Derivatives, Mutual funds, Exchange Trade Funds.
• Pricing unvalued securities(CUSIP/SEDOL/ISIN) for the client portfolio
• Underlying asset price are used to calculate NAV o Client's Mutual funds.
• Preparing various reports for pricing variance, stale, missing reports and resolving client queries with in SLA time.
• Pre Matched and tracked trade and settlement of fixed income products prior to settlement date by determining.
• Worked in Netting and Pair-off the trades as per client bookings
• Responsible for pre matching and fails management for he equity, fixed income repo trades in Global market.
• Performed in Payment gateway transactions.
• SWIFT transfer will move funds from one account to another
• Transfer will move funds from one account to another based on an underlying network of Nostro and Vostro accounts.
• Performed in Swift transaction codes.
• Performed the required KYC screening on customers documenting the information on the client's as required by the global KYC procedure
• Determining whether the activity seemed legitimate or not by applying various AML regulations including the USA PARIOT ACT, the Bank secrecy act and OFAC
• Experienced in handling AML transaction monitoring
• Identifying accurate risk rating for individual accounts to highlight high risk jurisdictions, Cash intensive/High risk business and politically exposed persons (PEPs)
• Escalating concerns about suspicious activity identified through monitoring and screening the transactions with the support of Account activity report (ARR)
• Handling all Internal team Query/Doubts
• From June 17th I have moved to "Quality Control Team" based on my performance
• Responding all Client Queries through mail