Praveen Kumar
Inside Sales Executive
CHENNAI,Tamil Nadu
Summary
Detail-oriented Senior Process Associate with a well-established knowledge of accounts receivable tasks. Offering 2 years of progressive experience and proven leadership skills to growing organization. Goal-minded professional with 1 years of experience in Business Development Executive position. Successful in lead generation, cold calling, customer visit, Product Presentation and researching new markets in logistics industries. Maintained and discussed weekly reports of potential leads with sales manager and branch manager. Reliable Customer Service Executive used to building lasting client relationships. Seeking the opportunity to boost a company's success through attention to detail and the drive for excellence.
Overview
5
5
years of professional experience
Work History
Inside Sales Executive
Korcomptenz
Chennai, Tamil Nadu
12.2023 - Current
- Generated and qualified leads through outbound
and inbound communication by Calls, Emails and
social media platforms. - Focusing on ERP, CRM, Data Analytics, and Cloud
Infrastructure solutions and services by targeting Directors & VP designations prospects on Sales, Marketing, Finance and IT. - Majorly focused on Small, Mid-sized and Large
Enterprises based on BFSI, Retail, Logistics, Manufacturing, Healthcare etc. - Explaining service demonstrations by showcasing
SaaS solutions tailored to address prospects pain points
based on their industry. - Maintained a robust sales pipeline using HubSpot
(CRM) ensuring consistent follow-ups and building
pipeline growth. - Worked closely with BDM & Marketing teams to
enhance sales process and improve the client
discussion. Consistently met or exceeded monthly
targets to overall revenue growth.
Senior Process Associate
TATA CONSULTANCY SERVICES
Chennai
06.2021 - 11.2023
- Inspecting Morgan Stanley Financial Advisors
Inbound, Outbound & Internal emails and calls in
Audio transcript for any breach within MS
parameters - Observed customer-sensitive detail and confidential
documents, Stock reports, and Fund documents
with FINRA regulations and escalated inappropriate
emails to the higher departments. - Focused on Clients' Concerns and complaints as a
priority and Escalated promptly and followed up
with the escalation team and project head directly
for quick solutions. - Assisted in additional team tasks on weekly
volumes and delivered reports within SLA. - Conducted Error Log session and escalation
parameters refreshing session for associates to
improve accuracy on periodic basics through a
PowerPoint presentation
Business Development Executive
Jeena & Co
Chennai
07.2019 - 07.2020
- Developed growth plans by identifying key clients, key targets by meetings.
- Optimized profitability by developing pipeline of prospects using multiple research, referral and sales strategies.
- Collaborated with account executives to penetrate new accounts, identify potential customers and coordinate product demonstrations.
- Have Handled Air and Sea Export/Import, Clearance.
Customer Service Executive
HCL TECHNOLOGIES
Chennai
01.2018 - 01.2019
- Updated account information after customer calls and noted client concerns and issues.
- Applied product, industry and market knowledge to develop customized recommendations for individual customer needs.
- Vendor Management, Customer Service, Inside Sales, Report preparation, Individual Contributor, Team Player.
Education
MBA - Logistics Management
The School of Business Logistics (Bharathiyar Uni)
Egmore 04.2015 - 04.2018
B.SC - Visual Communication
SRM University
Kattankulathur 03.2011 - 03.2014
12th - Commerce/ Computer Science
Kumaran Asan Memorial Higher Sec. School
Egmore06.2011
10th -
Rama Krishna Mission
T.Nagar06.2009
Skills
- Presentation Skills
- MS Office
- Interpreting Complex Documents
- Developing Presentations and Reports
- Detail-Oriented
- Lead Development
- Sales and Market Development
- Junior Grade Typewriting (1st Class)
- British council Certificated IELTS Regular Course (2014)
Interests
Fitness, Travelling, Swimming, Music & Extra curricular activities.
Languages
Tamil
Native language
English
Advanced (C1)
C1
Timeline
Inside Sales Executive
Korcomptenz
12.2023 - Current
Senior Process Associate
TATA CONSULTANCY SERVICES
06.2021 - 11.2023
Business Development Executive
Jeena & Co
07.2019 - 07.2020
Customer Service Executive
HCL TECHNOLOGIES
01.2018 - 01.2019
MBA - Logistics Management
The School of Business Logistics (Bharathiyar Uni)
04.2015 - 04.2018
B.SC - Visual Communication
SRM University
03.2011 - 03.2014
12th - Commerce/ Computer Science
Kumaran Asan Memorial Higher Sec. School
10th -
Rama Krishna Mission
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