Praveen Kumar
Coimbatore
Summary
Customer-focused professional with successful 16-year career in Machine tool industry. Dynamic and successful at applying skills in busy environments.
Overview
16
16
years of professional experience
Work History
Assistant Manager
Gf Machining Solutions
Bangalore
2011.12 - Current
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Coordinated with other departments to ensure smooth flow of operations.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Developed a system for tracking inventory and ordering supplies as needed.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Communicated regularly with customers to gain insights into their needs.
- Established processes for monitoring customer satisfaction levels.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Senior Engineer
Makino India
Coimbatore
2008.06 - 2011.10
- Installed, configured and commissioned new customer equipment according to specifications.
- Assisted customers with troubleshooting issues related to software and hardware in a timely manner.
- Resolved customer service requests within the given time frame.
- Field replacement of spindles and ball screws on Slim 3 /S33 / a51 / a81 machines
- Interfacing gantry, Robot, MMC and other peripherals for Automation of Parts Manufacturing
- Major projects handled were MMC installation at Ashok Leyland Ennore & Rudrapur(utrakhand), Gudel Gantry interface at JCB, FANUC Robot integration at Tata Motors Jamshedpur
- Prepared detailed reports of system performance after installation or upgrades.
Education
Diploma - Electrical, Electronics Engineering Technologies
Ramakrishna Engineering College
Coimbatore2005-03
Skills
- Training And Mentoring
- Employee Scheduling
- Training And Development Background
- Staff Hiring
Languages
Tamil
First Language
English
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1
Timeline
Assistant Manager
Gf Machining Solutions
2011.12 - Current
Senior Engineer
Makino India
2008.06 - 2011.10
Diploma - Electrical, Electronics Engineering Technologies
Ramakrishna Engineering College
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