Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Certification
Timeline
Generic
Praveen Kumar

Praveen Kumar

Bangalore

Summary

Dynamic and results-driven sales professional with 5+ years of experience, excelling in lead generation, account management, and revenue growth. Skilled in developing and executing innovative sales strategies across Big Data, AI-ML, App Modernization, Business Applications, Modern Workplaces, Chatbots, Apps, and Infrastructure. Proven track record of managing and expanding key accounts in retail, CPG, and manufacturing industries, consistently achieving revenue targets while fostering strong client partnerships. Adept at contract negotiation, conflict resolution, and ensuring client satisfaction for long-term success. Passionate about driving business growth and building lasting relationships.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Manager - Sales, Key Accounts, and Partnerships

Diggibyte Technologies Private Limited
Bangalore
11.2024 - Current
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
  • Achieved company growth and brand development through market expansion and sales.
  • Maintained accurate records of all transactions between customers and company representatives.
  • Established new accounts and serviced existing accounts maintaining professional relationships.
  • Managed the onboarding process for new key accounts, ensuring a smooth transition and immediate value realization.
  • Established and maintained strong relationships with decision-makers and influencers within key accounts.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Utilized CRM tools to analyze key account data and generate reports for internal and external stakeholders.
  • Advocated for key account needs and priorities within the organization to ensure they are met in a timely and satisfactory manner.
  • Resolved conflicts between customers and other departments by identifying root causes and proposing solutions.
  • Developed and maintained relationships with external partners like Databricks, Azure, AWS, Crayon, Ingram, CrateDB, Microstrategy, Confluent, and Qlik.
  • Cultivated relationships with existing partners to ensure long-term success.

Sr. Customer Success Engineer

Diggibyte Technologies Private Limited
Bangalore
01.2022 - 10.2024
  • Leading sales and solution-selling efforts for advanced analytics, AI, and data platforms.
  • Working closely with cross-functional teams to develop and implement customized solutions that drive client success.
  • Built relationships with key stakeholders at various organizations through outreach campaigns.
  • Led business development efforts, expanding client base and securing lucrative contracts.
  • Developed marketing materials for new business development initiatives.
  • Negotiated contracts with vendors providing services related to business development.
  • Assisted with the development of sales proposals and presentations for potential clients.
  • Cultivated business partnerships to build lasting relationships with internal and external parties.
  • Assessed projects against budgets and timelines, keeping team and assignments on task.
  • Coordinated various events to boost brand visibility and attract potential clients.
  • Developed training materials for staff members involved in business development activities.

Customer Success Engineer

Diggibyte Technologies Private Limited
Bangalore
04.2021 - 12.2021
  • Researched industry trends to identify new business development opportunities.
  • Created targeted email campaigns utilizing best practices in order to generate leads.
  • Identifying opportunities for new business development through existing clients.
  • Attended industry conferences and trade shows to build brand awareness and generate leads.
  • Developed and implemented comprehensive brand marketing strategies.
  • Assisted with developing marketing materials for programs.
  • Implemented digital marketing campaigns across various channels.
  • Managed budgets for all marketing initiatives.

Inside Sales Specialist

Ginesys
Bangalore
03.2020 - 04.2021
  • Conducted market research to identify potential customers, competitors, and industry trends.
  • Cultivated and strengthened customer relationships to drive revenue growth.
  • Leveraged digital and telephone approaches to generate sales leads.
  • Generated sales through outbound calling and lead follow-up efforts using scripts and other phone techniques.
  • As an inside sales representative, I work with the organic leads from the website, create new sales leads through rigorous research, and convert them into opportunities for the sales team to have a demo meeting.
  • Conducted daily cold calls and emails to potential clients to generate new sales opportunities.

Education

MBA - Marketing and Finance

PES University
Bangalore
04-2019

Bachelor of Engineering - Mechanical Engineering

Park College of Engineering And Technology
Coimbatore
05-2017

Skills

  • Lead generation
  • Customer relationship management
  • Contract negotiation
  • Market research
  • Account management
  • Business development
  • Brand marketing
  • Marketing strategies
  • Key account management
  • Conflict resolution
  • Partnership management
  • Account onboarding
  • Customer retention
  • Adaptability

Affiliations

Actively contributed to the startup ecosystem by taking on diverse roles across HR, IT Management, Administration (Procurement & Purchase), Accounting, Legal, and Vendor Management. This multifaceted experience showcases adaptability, problem-solving skills, and the ability to balance multiple responsibilities effectively.

Accomplishments

  • Managing the Diggibyte Bangalore office with full ownership.
  • Serving as a member of the POSH Committee.
  • Recipient of multiple Best Performer Awards.
  • Played a pivotal role in securing the company's ISO certification and prestigious recognitions, including Best Firm for Data Engineers, Great Place to Work, India MSME 5000 Awards, and more.

Languages

Tamil
First Language
English
Proficient (C2)
C2
Kannada
Upper Intermediate (B2)
B2

Certification

  • Snowflake Sales Professional Accreditation | Snowflake | Dec 2024 – Dec 2026
  • AWS Partner: Sales Accreditation | Amazon Web Services (AWS) | Oct 2024
  • DatabricksPartner Training - Data & AI Governance with Unity Catalog, Generative AI Fundamentals, EDW - ETL Migration, Spark Migration, Cloud Data Warehouse Migration

Timeline

Manager - Sales, Key Accounts, and Partnerships

Diggibyte Technologies Private Limited
11.2024 - Current

Sr. Customer Success Engineer

Diggibyte Technologies Private Limited
01.2022 - 10.2024

Customer Success Engineer

Diggibyte Technologies Private Limited
04.2021 - 12.2021

Inside Sales Specialist

Ginesys
03.2020 - 04.2021

MBA - Marketing and Finance

PES University

Bachelor of Engineering - Mechanical Engineering

Park College of Engineering And Technology
Praveen Kumar