Experienced Analyst specializing in Risk & Digital Analytics utilizing Data science, Python automation, machine learning, and visualization tools to optimize debt collection performance across digital communication channels. Skilled in collaborating with industry-leading vendors to enhance voice bots, chatbots, and digital engagement strategies. Known for expertise in process automation, business intelligence, and ML-driven models for payment behavior and customer connectivity within Risk Modelling, resulting in actionable insights that elevate strategy, efficiency, and portfolio outcomes.