Praveen Kumar
Delhi
Summary
Billing and accounts receivable expert with over 11 years of experience in optimizing order-to-cash processes across various sectors. Proven ability to enhance billing operations, reduce receivables, and ensure compliance with ASC 606 and IFRS 15. Skilled in leading teams, implementing ERP systems such as Oracle, SAP, AS400, and Elite 3E, and managing multimillion-dollar portfolios. Recognized for improving collection efficiency, automating workflows, and building strong stakeholder relationships.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Lead (manager) - Legal Billing And Spent Management
Unitedlex India
Gurugram
09.2025 - 07.2026
- Led end-to-end Order-to-Cash (O2C) operations, including Billing, Accounts Receivable, Collections, and Cash Application for enterprise legal services clients.
- Managed Legal Billing, Invoice Validation, eBilling Compliance, and Payment Tracking across multiple client portfolios.
- Drove AR Aging, Collections, Dispute Resolution, and Payment Escalations to improve Cash Flow and reduce outstanding receivables.
- Administered eBilling Platforms, ensuring compliance with Outside Counsel Billing Guidelines (OCBG) and client billing policies.
- Performed Account Reconciliations, resolving Short Payments, Unapplied Cash, and Invoice Discrepancies.
- Partnered with Cash Application, Finance, and Legal Operations teams to ensure accurate payment posting and account reconciliation.
- Monitored Billing KPIs, DSO, AR Aging, and Collection Effectiveness, providing actionable management reports and dashboards.
- Collaborated with Clients, Procurement, Payroll, and internal stakeholders to resolve complex billing and payment issues.
- Developed Billing SOPs, strengthened Internal Controls, and implemented Process Improvements to enhance billing accuracy, compliance, and operational efficiency.
Deputy Manager - Billing & Collections
Innova Solutions (formerly ACS Solutions)
India
06.2022 - 10.2024
- Led Billing, Accounts Receivable, Collections, and Cash Application operations for a $70M portfolio, ensuring timely invoicing and cash realization.
- Managed and mentored a team of 25 professionals, improving operational efficiency by 30% through workforce planning and performance management.
- Managed Contract-Based Billing, invoice submission, payment tracking, and collections through VMS/MSP platforms (Fieldglass & Beeline).
- Resolved Payment Disputes, Short Payments, and invoice discrepancies through proactive client engagement and stakeholder collaboration.
- Partnered with the Cash Application team to achieve zero invoice errors for GPTP customers and improve reconciliation accuracy.
- Performed Account Reconciliations, AR Aging reviews, and Month-End Close activities, including Deferred Revenue and Intercompany Reconciliations.
- Implemented Oracle ERP documentation standards, strengthening Audit Readiness, Internal Controls, and process compliance.
- Prepared Journal Entries for billing adjustments, revenue accruals, deferred revenue, and customer reconciliations.
- Supported Revenue Recognition activities under ASC 606, ensuring compliance with contractual terms.
- Performed Revenue Analysis, variance reporting, and balance sheet reconciliations during month-end close.
- Reviewed Customer Contracts, validating Billing Terms, Pricing, and Payment Terms to ensure accurate invoicing and contractual compliance.
- Led Recruitment, Onboarding, Performance Management, and process improvement initiatives to enhance team productivity and accountability.
Manager - Finance Operations
Forever Solutions
Delhi
02.2021 - 06.2022
- Led end-to-end Order-to-Cash (O2C) operations, including Billing, Collections, Accounts Receivable, and ERP implementation.
- Developed SOPs, Billing Workflows, and Management Reports to standardize finance operations.
- Managed and mentored a team of 10, driving operational excellence and resolving complex client billing escalations.
- Managed Revenue Accounting, Billing, Accounts Receivable, and Month-End Close activities.
- Prepared Journal Entries, account reconciliations, and revenue reports supporting financial close.
- Developed Revenue Recognition procedures and standardized finance processes.
- Partnered with Sales and Operations to ensure accurate revenue recognition based on contractual milestones.
Assistant Manager - OTC and Revenue Recognition
Genpact
Noida
01.2020 - 01.2021
- Led a team of 6 AR professionals, driving Billing, Collections, and Cash Application operations.
- Managed the end-to-end Order-to-Cash (O2C) cycle, including Invoicing, Accounts Receivable, Collections, Reconciliation, and Revenue operations.
- Monitored AR Aging, Credit Limits, and customer accounts to minimize overdue balances and mitigate credit risk.
- Developed and executed Collection Strategies to improve Cash Flow and reduce DSO.
- Resolved Payment Disputes, Short Payments, Chargebacks, and Unapplied Cash through proactive customer engagement.
- Performed Cash Application, Account Reconciliations, and Month-End AR Reporting to ensure financial accuracy.
- Reviewed Customer Contracts, validating Pricing, Billing Terms, Payment Terms, and Revenue Recognition requirements.
- Managed Contract Lifecycle activities, including Customer Onboarding, Contract Amendments, Renewals, and billing updates.
- Managed Deferred Revenue, Accrued Revenue, and customer reconciliations in accordance with ASC 606.
- Partnered with Sales, Finance, and Operations teams to resolve billing issues and improve collection performance.
- Prepared Journal Entries, Revenue Adjustments, and account reconciliations supporting monthly financial close.
Process Developer- Legal Billing And Revenue manag
Clifford Chance Business Services
Gurugram
04.2017 - 01.2020
- Managed end-to-end eBilling, Accounts Receivable, and Collections across APAC & EMEA, ensuring accurate invoice processing and ERP updates.
- Led eBilling implementation, Client Onboarding, and law firm enablement across multiple client accounts.
- Reviewed Outside Counsel Guidelines (OCBG) and Client Agreements to ensure accurate billing, pricing, and contract compliance.
- Resolved Invoice Rejections, Short Payments, and Payment Disputes while improving collection efficiency.
- Managed AR Aging, Debtor Reports, and Month-End AR Close, supporting timely collections and financial reporting.
- Reviewed client contracts to determine Revenue Recognition requirements and billing milestones.
- Supported Revenue Accruals, Deferred Revenue Reconciliations, and financial reporting.
- Coordinated with Finance to resolve revenue adjustments arising from billing corrections and contract amendments.
- Established Collection Targets, monitored Billing KPIs, and shared weekly eBilling and receivables dashboards with stakeholders.
- Partnered with clients and internal teams to strengthen Customer Relationships, resolve billing issues, and improve service delivery.
Specialist
CPA Global Services
08.2014 - 01.2017
- Managed Billing, eBilling, Accounts Receivable, and Collections across APAC, US & EMEA regions, ensuring timely invoice submission and payment recovery.
- Reviewed Client Contracts, processed eBills, resolved invoice rejections, and monitored AR Aging, Credit Limits, and payment schedules.
- Supported Revenue Recognition, Deferred Revenue, and Month-End Close reporting.
- Prepared customer reconciliations and assisted with Revenue Accounting schedules.
Executive
EXL Service
Noida
04.2013 - 08.2014
- Managed Billing, Collections, and Accounts Receivable for key retail clients, including Walmart, Kohl's, and Home Depot.
- Resolved customer escalations and initiated collection activities for overdue accounts to improve cash flow and reduce aging.
- Supported Account Reconciliation, customer queries, and process improvement initiatives to enhance billing accuracy and service quality.
Education
Master of Business Administration -
Mahatma Gandhi University
MeghalayaBachelor of Commerce -
University of Delhi
Skills
- Accounts receivable management
- Billing and collections
- Order-to-cash process
- Revenue recognition
- ASC 606 and IFRS 15
- SAP and Oracle expertise
- Elite 3E proficiency
- e-Billing systems knowledge
- Process improvement strategies
- SOP development
- Stakeholder engagement
- Aging analysis and reconciliation
- Financial reporting skills
- Client relationship management
- Compliance and audit controls
- Contract management expertise
- Team leadership abilities
- Resource allocation strategies
- Monitoring and reporting skills
- Cash reconciliation techniques
- MS Excel proficiency
Certification
- IFRS 15 Revenue from Contracts From Deloitte
- Legal Tracker Review & Invoice Approval
- Accounting Code & Smart Matter Management
Custom
- Customer Champion Award – Mar 2023
- Best Team Member Award – Genpact, Aug 2020
- Shining Star Award – Sep 2015 & Jun 2016
- Special Achievement Award – Highest Client Portfolio Management
- On-the-Spot Award – 5-time recipient
- Royal Champ Award – Q4 2013 & Q1 2014 Best Team Member
Timeline
Lead (manager) - Legal Billing And Spent Management
Unitedlex India
09.2025 - 07.2026
Deputy Manager - Billing & Collections
Innova Solutions (formerly ACS Solutions)
06.2022 - 10.2024
Manager - Finance Operations
Forever Solutions
02.2021 - 06.2022
Assistant Manager - OTC and Revenue Recognition
Genpact
01.2020 - 01.2021
Process Developer- Legal Billing And Revenue manag
Clifford Chance Business Services
04.2017 - 01.2020
Specialist
CPA Global Services
08.2014 - 01.2017
Executive
EXL Service
04.2013 - 08.2014
Master of Business Administration -
Mahatma Gandhi University
Bachelor of Commerce -
University of Delhi