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Overview
4
4
years of professional experience
Work History
Cloud Support Engineer
Wipro
11.2020 - Current
Conducted training sessions for junior team members and new hires, fostering a culture of continuous learning and skills development.
Assisted in the evaluation of emerging technologies, determining their potential benefits to company operations.
Managed multiple projects concurrently, ensuring timely completion within budget constraints.
Enhanced system performance by optimizing cloud infrastructure and implementing scalable solutions.
Collaborated with cross-functional teams to design, develop, and implement seamless cloud migrations.
Reduced downtime for clients by proactively monitoring and troubleshooting cloud-based issues.
Bridged communication gaps between technical teams and non-technical stakeholders, resulting in better collaboration on projects.
Championed the adoption of DevOps methodologies within the team, leading to greater collaboration, increased efficiency, and faster project completion.
Improved application performance by identifying bottlenecks and implementing appropriate solutions.
Boosted customer satisfaction by delivering prompt technical support and resolving complex issues.
Ensured optimal security for client data through regular audits and implementation of robust safeguards.
Contributed to cost-saving initiatives by analyzing resource usage patterns and recommending optimizations where necessary.
Created custom scripts to automate repetitive tasks, increasing efficiency within the team.
Participated in after-hours on-call support rotations, ensuring round-the-clock availability for critical incidents resolution.
Education
Intermediate - Bi.P.C
KVM Chambers Jr College
Palakollu
04.2008
High School Diploma -
PLK High School
Palakollu, India
04.2006
Skills
Positive Attitude
Teamwork and Collaboration
Organized and Efficient
Attention to Detail
Languages
Telugu
Advanced (C1)
Hindi
Intermediate (B1)
English
Intermediate (B1)
Timeline
Cloud Support Engineer
Wipro
11.2020 - Current
Intermediate - Bi.P.C
KVM Chambers Jr College
High School Diploma -
PLK High School
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