SQL/PLSQL
PRAVEEN LAXMAN
Data Analyst
Chennai
Summary
Results-driven Data Engineer and Business Analyst with 3 years of experience in technical production support, database management, and data analytics. Adept at managing end-to-end data workflows, resolving complex technical issues, and delivering actionable insights through interactive dashboards and reports. Proficient in SQL, Power BI, Excel, and ServiceNow, with a proven track record of optimizing processes and ensuring data accuracy. Seeking a challenging opportunity to leverage technical expertise and analytical skills in a dynamic, growth-oriented environment.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Senior Analyst
Capgemini
03.2023 - Current
- Managed technical production support processes involving Oracle databases, ensuring seamless data integration between SAP and cloud teams.
- Investigated, resolved, and documented technical errors in ETL workflows, minimizing downtime and ensuring data accuracy.
- Leveraged PL/SQL to troubleshoot and optimize database jobs, enhancing performance and operational reliability.
- Collaborated with cross-functional teams (SAP, Cloud, and Database) to maintain data flow continuity and system stability.
- Utilized ServiceNow for incident management, tracking and resolving issues promptly to meet 100% SLA requirements.
- Conducted root cause analysis of technical errors and implemented corrective measures to prevent recurrence.
- Provided timely communication and technical updates to stakeholders during issue resolution, fostering transparency and trust.
Analyst
Capgemini India
01.2022 - 03.2023
- Analyzed and processed large datasets using SQL and Excel to generate actionable insights.
- Designed and developed interactive dashboards in Power BI, enabling data-driven decision-making for management.
- Collaborated with cross-functional teams to identify key performance indicators and optimize reporting processes.
- Automated data workflows, reducing manual effort and improving reporting efficiency.
- Conducted detailed data analysis to support strategic business decisions and enhance operational efficiency by 20%.
- Ensured data accuracy and integrity in reporting by implementing rigorous quality assurance checks.
Education
Post-Graduate Diploma - Data Analytics
Imarticus Learning
Chennai 02.2021 - 11.2021
B.Tech - Civil engineering
SASTRA DEEMED TO BE UNIVERSITY
Thanjavur 07.2016 - 05.2020
Skills
- Database Management: Oracle Database, SQL, PL/SQL
- Data Analytics & Reporting: Power BI, Excel (Advanced), Data Visualization
- ETL & Data Pipelines: SAP Data Integration, Cloud Data Transfers
- Incident Management: ServiceNow, Root Cause Analysis
- Automation & Optimization: Workflow Automation, Performance Tuning
- Technical Troubleshooting: Error Resolution, Data Quality Assurance
Software
POWER BI/TABLEAU
Snowflake
Python
Accomplishments
- Certified Data Engineer
Achieved certification by successfully completing Ocean Assessment Beginner and Practitioner levels, demonstrating proficiency in data engineering concepts and tools. - Advanced Data Analytics Training
Completed multiple courses on platforms like Coursera and Udemy, specializing in data analytics, visualization, and advanced statistical techniques. - ServiceNow Expertise
Played a pivotal role in incident management for ServiceNow projects, responding effectively to client queries and ensuring SLA compliance.
Certification
Sports Data Analytics by CoLearn
Timeline
Sports Data Analytics by CoLearn
10-2023
Senior Analyst
Capgemini
03.2023 - Current
Analyst
Capgemini India
01.2022 - 03.2023
Post-Graduate Diploma - Data Analytics
Imarticus Learning
02.2021 - 11.2021
B.Tech - Civil engineering
SASTRA DEEMED TO BE UNIVERSITY
07.2016 - 05.2020
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