Praveen Nair
Greater Noida, Uttar Pradesh
Summary
Seeking opportunities in organisations to explore avenues that would help me advance my career and enhance the growth of the company.
Overview
6
6
years of professional experience
Work History
Business Development Executive
CleaNair Enterprises
Raipur
01.2023 - 09.2024
- Developed and implemented strategies to increase customer base and revenue growth.
- Conducted market research and identified potential business opportunities.
- Built relationships with clients, partners and vendors to facilitate successful partnerships.
- Created presentations on the company's services, products, pricing plans and marketing campaigns.
- Organized trade shows, conferences and other events to promote the brand image of the organization.
- Drafted proposals for potential customers outlining terms of service agreements.
- Provided support in developing promotional materials such as brochures, flyers.
- Analyzed competitor activities in order to understand industry trends and dynamics.
- Implemented changes based on customer feedback received from surveys or focus groups.
- Developed growth plans by identifying key clients, key targets, and priority service lines.
- Listened to customer needs to identify and recommend best products and services.
Technical Support Engineer
Capgemini
Gurghaon
10.2019 - 12.2022
- Provided technical support to customers by troubleshooting and resolving hardware and software issues.
- Configured, maintained, and monitored computer systems for optimal performance.
- Installed and tested operating systems, applications, updates, patches, and service packs.
Service Manager
Techmahindra
Noida
09.2018 - 10.2019
- Worked as Service Manager in Techmahindra ()
- Developed and maintained relationships with customers, vendors, and suppliers.
- Monitored service performance metrics to identify areas of improvement.
- Resolved customer complaints in a timely manner.
- Created detailed reports on service activities for senior management review.
- Identified opportunities to increase efficiency through automation or process re-engineering.
Education
India Today Media Institute (PGDMC)
Noida01.2018
B.A (H) English -
Shaheed Bhagat Singh (Evening), University of Delhi
01.2016
Saraswati Bal Mandir Senior Secondary School
01.2013
Bhonsala Military School
01.2011
Skills
- Otis
- CRM
- Salesforce Service Cloud
- Vizart
- Octopus
- Nexio Browser
- Research work
- Data collection
- Creative content writing
- Microsoft Office
- Adobe Photoshop
- Premiere Pro
- Final Cut Pro
- Velocity
- Google AdWords
- Facebook Ads
Personal Information
- Father's Name: Mr. P. Hari Nair
- Date of Birth: 11/13/94
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Languages
Hindi, English, Malayalam & Marathi
Extracurricular Activities
Fest and event organizing
Cricket
Timeline
Business Development Executive
CleaNair Enterprises
01.2023 - 09.2024
Technical Support Engineer
Capgemini
10.2019 - 12.2022
Service Manager
Techmahindra
09.2018 - 10.2019
India Today Media Institute (PGDMC)
B.A (H) English -
Shaheed Bhagat Singh (Evening), University of Delhi
Saraswati Bal Mandir Senior Secondary School
Bhonsala Military School