Praveen Nautiyal
New Delhi
Summary
Dedicated professional with a proven track record in maintaining accurate candidate records, processing payroll, and verifying important documents. Skilled in using Workday, Jobstacks, and Salesforce to ensure 100% accuracy and timely service delivery. Experienced in training new employees and streamlining processes.
Overview
4
4
years of professional experience
Work History
Payroll Specialist
True Blue India Llp
06.2022 - Current
- Maintained accurate candidate records and ensure Data with 100% accuracy rate through Jobstack and Workday
- Tracking and monitoring confidential candidate information using jobstacks
- Worked as a key member in order to streamline every new process coming to India from onshore
- Trained new employees of my team and even other team members and new Managers joining the organization
- Responsible for Processing Payroll of onsite workers according to the hours of work done and prevailing pay rate
- Resolving hours, payrate and invoice disputes.
- Processing and verifying invoices and W4, W2 and I-9 forms
- Responsible for updating skills and ensure all related certificates are updated correctly and timely
- Worked on Salesforce emails and ensure timely reply to all email received from the client
- Salesforce case creation for different scenarios (called off, SMS campaign etc.)
- Ensure timely and accurate service delivery as per client standards
- Ensure consistent productivity, accuracy performance as per team requirements
- Review and Rigorously follow updates for Standard Operating Procedures
- Designing and Understanding of the Client Reports.
- Ensured compliance with federal, state, and local laws related to employment practices.
- Analyzed data from surveys or focus groups to better understand candidate experience during the recruitment process.
Banking professional (DM)
IndusInd Bank
New Delhi
11.2020 - 07.2022
- Maintained reports on the customer's daily banking transactions using Ms- Excel and a month-on-month consolidated reports on growth in the client relationship
- Gathered client requirements/recommendations through calls and emails
- Comparison is drawn between the bank's available products and the other competitor's banks product and services
- Have Understanding and proficiency of bank saving accounts concepts and capability to translate those into marketing messages/emails for external audiences
- Responsible for managing the exclusive and affluent client's portfolio and also achieved defined the service quality benchmarks for all assigned customers
- Enhanced and strengthened clients relationship with the bank by inducing and guiding clients to use digital mediums for their transactions purposes, various accounts benefits and investments
- Have gathered information from public sources, draw clear and concise conclusions that result in a strategy or recommendation for pursuing new business opportunity for the channel
- Conducted surveys by taking feedbacks about services and UX experience/feedbacks by using designed questionnaires for select and affluent customers through mails, messages or phone calls
- Provided a consistent & superior service experience while also upgrading the account's and meeting all the objectives by increasing the liabilities for the channel
- Strong communication skills, attention to detail in preparing internal presentations and performing market research
- Proficiency with MS Word, PowerPoint, Excel.
Education
MASTERS OF BUSINESS ADMINISTRATION -
GITA RATAN INTERNATIONAL BUSINESS SCHOOL
01.2020
Bachelor of Arts -
DELHI UNIVERSITY
01.2018
CBSE Board -
SHYAMA PRASAD VIDHYALAYA
01.2014
CBSE (All Subject) -
DELHI INTERNATIONAL HAPPY SCHOOL
01.2012
Skills
- Recruitment operations
- EXCEL
- INDEX/MATCH
- Google Analytics
- Sort/Filter in Excel
- V & H Lookup
- SalesForce
- Market Research
- Pivot Table
- Power BI
- Powerpoint
- Human Resources ops
- SPSS for statistical data
- Recruitment & Banking Operations
- SPSS for statistical data
- Payroll Administration
- MS Suite Expertise & Analytical Skills
- Recruitment & Banking Operations
- MS Suite Expertise & Analytical Skills
- Market Research & Digital Marketing
- Communication & Innovation
- SPSS for statistical data
- Recruitment & Banking Operations
- MS Suite Expertise & Analytical Skills
- Market Research & Digital Marketing
- Communication & Innovation
Languages
- English
- Hindi
Projects
- Market Research Project for Force Motors Limited, 06/2019, 07/2019, Force Motors Limited, As Summer Trainee (BD & MARKET RESEARCH)
- Generated leads for the company Attended and scheduled meetings with clients Also ran the campaign 'Rang De Basanti' in corporates offices and 'Humsafar' in schools under which I was responsible for presenting the force motors ltd and its vehicles.
- Under 'Humsafar' campaign i was also responsible for 'Drivers Training Programme' to make them aware about their responsibilities. Under 'Rang De Basanti' & 'Humsafar' Primary research was conducted by distributing and filling of questionnaire by the clients Secondary research by comparing all motor vehicle companies and customer's response to the services (data available on different websites and research reports on google scholar).
- Regression and correlation analysis using Spss software. Presented Report to the Manager (Marketing) and senior college faculties.
Languages
Hindi
First Language
English
Proficient (C2)
C2
Accomplishments
- Been promoted to next level because of 100% accurate result and outstanding performance throughout the year.
- Certificate of Appreciation for Q1.
- Attended seminar on “Disruptive marketing” in GIBS 2018.
- Participated in computer literacy programme and taught basic computer skills to a batch of 30 students during my college days.
- Won 2nd prize in Wall Magazine in which i lead the team of 6 Members &Won many certificates in creative competitions and various other activities.
- Attended capacity building workshop on e-content creation in institute of li learning University of Delhi.
Timeline
Payroll Specialist
True Blue India Llp
06.2022 - Current
Banking professional (DM)
IndusInd Bank
11.2020 - 07.2022
MASTERS OF BUSINESS ADMINISTRATION -
GITA RATAN INTERNATIONAL BUSINESS SCHOOL
Bachelor of Arts -
DELHI UNIVERSITY
CBSE Board -
SHYAMA PRASAD VIDHYALAYA
CBSE (All Subject) -
DELHI INTERNATIONAL HAPPY SCHOOL
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