Praveen Patil
Senior Engineering Manager
Bangalore
Summary
Seasoned Engineering Manager adept at seamlessly integrating project technical aspects and making information relatable to non-technical personnel. Experienced leader and program manager with 16-year history in field. Clear communicator, decision maker and problem solver.
Overview
15
15
years of professional experience
4
4
Certification
Work History
Senior Engineering Manager
Lowes India Pvt ltd
Bangalore
06.2017 - Current
- Working for development on two simultaneous projects of team size 40+ across several deliverables while remaining in direct control of SRE and production teams.
- Led implementation of first Site Reliability Engineering team for OMS, leading to creation of high-performance system capable of handling thousands of requests per second with low latency and high throughput. also developed works like incident management / PBI / CAB / KBA / MIRP / DR plans/ STD CRQ / CRQ review / Performance metrics / Service Desk volume reduction / Standard Operating Procedures / Data Purge
- Delivered five successful holidays, proactively identifying risks or opportunities, performance review, holiday readiness activities and updated senior leaders on progress and roadblocks.
- Collaborated with system architects and senior technologists on proper architecture and design practices for building high-throughput, low-latency applications.
- Involved in people management activities like hiring, retaining, rating timesheet shift allowance approvals shift plan access plans creation.
Engineering Team Lead
Accenture - BestBuy
Bangalore
01.2014 - 06.2017
- At Sterling Multi-Channel Fulfillment, worked with OMS application and helped users with their problems. Role was to provide 24/7 support to customers and work with them on time zone issues. Managed system with 1800+ stores, and system had peak volume of 1 million orders per day. System had over 100 tickets per day, and had three production changes per week.
- One of my daily tasks was to work on production incidents and problem tickets analysis. Other activities included attending CAB meetings, creating / reviewing playbooks for production changes, issue triage, root cause analysis and designing dashboards using tools like Splunk, Service-Now and CLM for reporting.
- Supervised 10+ employees throughout design and execution of production defect fix projects
SSE
IBM India Pvt Ltd
Bangalore
09.2010 - 01.2014
- Developed robust Java code for 2 applications
- Participated in performance analysis, design, development and testing with Java / J2EE technologies (Spring / Hibernate / struts / JSP /Servlets)
- Have considerable ONSITE work experience with Iusacell, Mexico
- Clients - CenturyLink and AT&T mexico formerly known as Iusacell.
Software Engineer
Thinkways software Pvt Ltd
Bangalore
08.2008 - 09.2010
- Worked with 3 projects on Healthcare and Finance domains
- Wrote business services, DAO methods, Java Script functions, JUnit test cases.
- Involved in application Development and Testing.
- Clients - Biocon Foundation, A Little World Pvt Ltd.
Education
Master of science - Software Design And Engineering
Manipal University
BanglaoreBachelor of Engineering - Information Science and engineering
Visveswaraiah Technological University
BelgumSkills
- Building and Managing Medium to Large Teams of Diverse experience
- Site Reliability engineering and ITIL Service management
- Change Management Process, Incident Management, Problem Management,
- Building Microservices Based solutions using Java, Spring Boot
- DEV-OPS, Continues Development and Delivery using Docker Kubernetes
- Observability, Application Monitoring using Splunk, Dynatrace, ELK, Grafana, TrueSight
Certification
- Site Reliability Engineering (SRE) Foundation℠
- Site Reliability Engineering (SRE) Practitioner℠
- ITIL v3 Certified
- Sun Certified Java Programmer (SCJP V8)
Timeline
Senior Engineering Manager
Lowes India Pvt ltd
06.2017 - Current
Engineering Team Lead
Accenture - BestBuy
01.2014 - 06.2017
SSE
IBM India Pvt Ltd
09.2010 - 01.2014
Software Engineer
Thinkways software Pvt Ltd
08.2008 - 09.2010
Master of science - Software Design And Engineering
Manipal University
Bachelor of Engineering - Information Science and engineering
Visveswaraiah Technological University
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