Senior Engineering Manager
Praveen Patil
Lowes India Pvt ltd
Bangalore
15
years of professional experience
4
Certification
Seasoned Engineering Manager adept at seamlessly integrating project technical aspects and making information relatable to non-technical personnel. Experienced leader and program manager with 16-year history in field. Clear communicator, decision maker and problem solver.
Work History
Senior Engineering Manager
9 Years 4 Months- Working for development on two simultaneous projects of team size 40+ across several deliverables while remaining in direct control of SRE and production teams.
- Led implementation of first Site Reliability Engineering team for OMS, leading to creation of high-performance system capable of handling thousands of requests per second with low latency and high throughput. also developed works like incident management / PBI / CAB / KBA / MIRP / DR plans/ STD CRQ / CRQ review / Performance metrics / Service Desk volume reduction / Standard Operating Procedures / Data Purge
- Delivered five successful holidays, proactively identifying risks or opportunities, performance review, holiday readiness activities and updated senior leaders on progress and roadblocks.
- Collaborated with system architects and senior technologists on proper architecture and design practices for building high-throughput, low-latency applications.
- Involved in people management activities like hiring, retaining, rating timesheet shift allowance approvals shift plan access plans creation.
Engineering Team Lead
3 Years 5 Months- At Sterling Multi-Channel Fulfillment, worked with OMS application and helped users with their problems. Role was to provide 24/7 support to customers and work with them on time zone issues. Managed system with 1800+ stores, and system had peak volume of 1 million orders per day. System had over 100 tickets per day, and had three production changes per week.
- One of my daily tasks was to work on production incidents and problem tickets analysis. Other activities included attending CAB meetings, creating / reviewing playbooks for production changes, issue triage, root cause analysis and designing dashboards using tools like Splunk, Service-Now and CLM for reporting.
- Supervised 10+ employees throughout design and execution of production defect fix projects
SSE
3 Years 4 Months- Developed robust Java code for 2 applications
- Participated in performance analysis, design, development and testing with Java / J2EE technologies (Spring / Hibernate / struts / JSP /Servlets)
- Have considerable ONSITE work experience with Iusacell, Mexico
- Clients - CenturyLink and AT&T mexico formerly known as Iusacell.
Software Engineer
2 Years 1 Month- Worked with 3 projects on Healthcare and Finance domains
- Wrote business services, DAO methods, Java Script functions, JUnit test cases.
- Involved in application Development and Testing.
- Clients - Biocon Foundation, A Little World Pvt Ltd.
Education
Master of science - Software Design And Engineering
Bachelor of Engineering - Information Science and engineering
Skills
Building and Managing Medium to Large Teams of Diverse experience
Site Reliability engineering and ITIL Service management
Change Management Process
Incident Management
Problem Management
Building Microservices Based solutions using Java
Spring Boot.
DEV-OPS
Continues Development and Delivery using Docker Kubernetes
Observability
Application Monitoring using Splunk
Dynatrace
ELK
Grafana
TrueSight
Certification
- Site Reliability Engineering (SRE) Foundation℠
- Site Reliability Engineering (SRE) Practitioner℠
- ITIL v3 Certified
- Sun Certified Java Programmer (SCJP V8)
Timeline
Senior Engineering Manager
Lowes India Pvt ltd
06.2017 - CurrentRead More
Engineering Team Lead
Accenture - BestBuy
01.2014 - 06.2017Read More
SSE
IBM India Pvt Ltd
09.2010 - 01.2014Read More
Software Engineer
Thinkways software Pvt Ltd
08.2008 - 09.2010Read More
Manipal University
Master of science from Software Design And Engineering
Read More
Visveswaraiah Technological University
Bachelor of Engineering from Information Science and engineering
Read More