Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Praveen Patil

Senior Engineering Manager
Bangalore

Summary

Seasoned Engineering Manager adept at seamlessly integrating project technical aspects and making information relatable to non-technical personnel. Experienced leader and program manager with 16-year history in field. Clear communicator, decision maker and problem solver.

Overview

15
15
years of professional experience
4
4
Certification

Work History

Senior Engineering Manager

Lowes India Pvt ltd
Bangalore
06.2017 - Current
  • Working for development on two simultaneous projects of team size 40+ across several deliverables while remaining in direct control of SRE and production teams.
  • Led implementation of first Site Reliability Engineering team for OMS, leading to creation of high-performance system capable of handling thousands of requests per second with low latency and high throughput. also developed works like incident management / PBI / CAB / KBA / MIRP / DR plans/ STD CRQ / CRQ review / Performance metrics / Service Desk volume reduction / Standard Operating Procedures / Data Purge
  • Delivered five successful holidays, proactively identifying risks or opportunities, performance review, holiday readiness activities and updated senior leaders on progress and roadblocks.
  • Collaborated with system architects and senior technologists on proper architecture and design practices for building high-throughput, low-latency applications.
  • Involved in people management activities like hiring, retaining, rating timesheet shift allowance approvals shift plan access plans creation.

Engineering Team Lead

Accenture - BestBuy
Bangalore
01.2014 - 06.2017
  • At Sterling Multi-Channel Fulfillment, worked with OMS application and helped users with their problems. Role was to provide 24/7 support to customers and work with them on time zone issues. Managed system with 1800+ stores, and system had peak volume of 1 million orders per day. System had over 100 tickets per day, and had three production changes per week.
  • One of my daily tasks was to work on production incidents and problem tickets analysis. Other activities included attending CAB meetings, creating / reviewing playbooks for production changes, issue triage, root cause analysis and designing dashboards using tools like Splunk, Service-Now and CLM for reporting.
  • Supervised 10+ employees throughout design and execution of production defect fix projects

SSE

IBM India Pvt Ltd
Bangalore
09.2010 - 01.2014
  • Developed robust Java code for 2 applications
  • Participated in performance analysis, design, development and testing with Java / J2EE technologies (Spring / Hibernate / struts / JSP /Servlets)
  • Have considerable ONSITE work experience with Iusacell, Mexico
  • Clients - CenturyLink and AT&T mexico formerly known as Iusacell.

Software Engineer

Thinkways software Pvt Ltd
Bangalore
08.2008 - 09.2010
  • Worked with 3 projects on Healthcare and Finance domains
  • Wrote business services, DAO methods, Java Script functions, JUnit test cases.
  • Involved in application Development and Testing.
  • Clients - Biocon Foundation, A Little World Pvt Ltd.

Education

Master of science - Software Design And Engineering

Manipal University
Banglaore

Bachelor of Engineering - Information Science and engineering

Visveswaraiah Technological University
Belgum

Skills

  • Building and Managing Medium to Large Teams of Diverse experience
  • Site Reliability engineering and ITIL Service management
  • Change Management Process, Incident Management, Problem Management,
  • Building Microservices Based solutions using Java, Spring Boot
  • DEV-OPS, Continues Development and Delivery using Docker Kubernetes
  • Observability, Application Monitoring using Splunk, Dynatrace, ELK, Grafana, TrueSight

Certification

  • Site Reliability Engineering (SRE) Foundation℠
  • Site Reliability Engineering (SRE) Practitioner℠
  • ITIL v3 Certified
  • Sun Certified Java Programmer (SCJP V8)

Timeline

Senior Engineering Manager

Lowes India Pvt ltd
06.2017 - Current

Engineering Team Lead

Accenture - BestBuy
01.2014 - 06.2017

SSE

IBM India Pvt Ltd
09.2010 - 01.2014

Software Engineer

Thinkways software Pvt Ltd
08.2008 - 09.2010

Master of science - Software Design And Engineering

Manipal University

Bachelor of Engineering - Information Science and engineering

Visveswaraiah Technological University

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Praveen PatilSenior Engineering Manager