Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Additional Information
Timeline
Hi, I’m

Inchara L

Research
Bangalore ,Karanataka

Summary

Dynamic Collections Manager with over Number years thriving in high pressure, team atmospheres. Extensively trained in Software. Strong team leader with clear record of success meeting revenue and staff retention goals. Accounting Clerk adept at collaborating with cross-functional departments and personnel. Familiar with GAAP standards and A/P software. Talented Job Title highly effective at managing a high volume of collections calls in fast-paced, demanding environments. Excellent conflict resolution and interpersonal skills. Driven to maximize returns and exceed monthly quotas. Goal-driven Collections Manager reduces delinquencies and mitigate risks. Prepared to bring Number years of in-depth experience to support Company needs. Results-oriented Credit Control Officer focused on building a positive rapport with clients to achieve repayment objectives. Adept at relating to clients of all background and financial levels. Highly creative Accounts Receivable Clerk with Number years in accounting and finance. Results-oriented and solution-focused professional. Ambitious Credit Control Officer enthusiastic about contributing skills to Company Name. Eager to advance professionally by leveraging strengths in communication and problem solving. Trained in addressing customer concerns professionally while obtaining payments on past due accounts. Meticulous Collections professional offering exceptional communication combined with assertive yet personable demeanor. Leverages strong organizational, technical and interpersonal skills to address and resolve delinquent accounts. Accounts Payable Clerk committed to accurate payment tracking across all company departments. Proficient collections professional seek to advance to leadership position in the field. Leveraging Number years of related experience as well as top strengths in invoicing, payment processing and Software. Successful Credit Control Officer versed in account management, contract negotiation and compliance. Prepared to deliver first rate results to Company Name. Multi-talented Credit Control Officer offering Number-year track record of Industry success. Leverages persuasive communication skills to obtain payments on past due accounts. Seasoned Collections Manager offering expertise in billing, account management and financial administration gained over Number years in the Name industry. Ambitious Collections Manager desiring to help companies get more money owed using tried and true tactics that work effectively. Eager to take on high-volume operations in Type industry. Seasoned Job Title well-versed in collections procedures, payment plans and regulatory compliance. Financially literate and sympathetic manager of corporate-hired collections and debt acquisition operations with tact in customer persuasion and empathy. Supportive and emotionally aware team member, providing guidance to employees throughout stressful and confrontational interactions with public. Hardworking Job Title familiar with scripted interactions and collections guidelines. Proficient in both business and personal credit areas. Detail-oriented Collections Manager familiar with regulatory and legal guidelines addressing collections procedures. Establishes effective department workflow and maximizes employee compliance, productivity and success in resolving payment issues. Accomplished Job Title enthusiastic about streamlining collections processes and improving billing procedures. Knowledgeable about non-payments, short pays, errors and reporting requirements. Highly-qualified Collections Manager adept at helping customers develop effective payment plans using persuasive communication skills and knowledge of financial options. Bringing more than Number years of billing-related experience. Competent Accounts Receivable Specialist bringing Number years of experience handling accounts receivable functions. Exemplary skill in resolving billing disputes, providing excellent customer service and applying payments. Recognized for effective leadership with consistent achievement of objectives. Skilled professional with experience in collections, customer service and data entry. Exceptional interpersonal and problem-solving skills. Effectively mediates customer disputes and collects payment in timely manner.

Overview

7
years of professional experience
2
years of post-secondary education
3
Languages

Work History

Jana Small Finance Bank
KALABURAGI

Area Collection Manager
09.2019 - Current

Job overview

  • Supervised staff of collectors, monitoring phone calls and letters.
  • Trained and mentored new employees on collection methods, documentation requirements and performance strategies.
  • Oversaw daily posting of payments to customer accounts.
  • Completed training in credit management and civil court practices to maintain up-to-date legal knowledge involving collection practices.
  • Supervised invoice processing, purchase orders, expense reports, credit memos and payment transactions.
  • Composed effective accounting reports summarizing accounts payable data.
  • Contacted customers to collect outstanding payments via one-time or negotiated installment methods.
  • Reconciled vendor statements and handled payment complaints or discrepancies.
  • Created daily and weekly cash reports for accounting management.
  • Successfully implemented new technologies and process automations to encourage continuous improvement.
  • Performed administrative tasks such as recordkeeping, writing correspondence and gathering materials.
  • Generated and distributed current statements to customers.
  • Followed prescribed scripts and maintained friendly but firm attitude with full knowledge of contractual requirements and legal remedies.
  • Worked with legal resources and recovery teams to manage default issues.
  • Contacted clients with past-due payments and actively monitored payments due from clients.
  • Established procedures for collection of past due amounts.
  • Visited premises of customers to directly collect payments.
  • Reconciled discrepancies between accounts receivable general ledger account and accounts receivable trial balance account.
  • Contacted customers to discuss late payments and options for remitting amounts due.
  • Posted receipts to appropriate general ledger accounts.
  • Adhered to established guidelines to increase profits and collect supplier payments.
  • Coded and entered at least Number invoices each day into in-house accounting software.
  • Documented interactions in computer database and updated information.
  • Conducted investigations of customer accounts and payment histories.
  • Researched accounts and completed due diligence to resolve collection problems.
  • Generated and mailed updated statements monthly and processed demand letters.
  • Reviewed, researched and corrected discrepancies and customer concerns.
  • Set up and updated customer accounts and CRM with interactions, payments and personal information.
  • Researched and resolved accounts payable discrepancies.
  • Accessed credit records to evaluate customer credit histories.

Jana Small Finance Bank
KALABURAGI

Area Head Manager
05.2017 - 06.2018

Job overview

  • Planned and implemented growth strategies.
  • Revitalized business development strategies to expand operations and improve bottom line.
  • Optimized service quality and performance standards across Area of expertise.
  • Trained and mentored team of Number staff focused on Type operations.
  • Kept business operations smooth and efficient by closely monitoring operations and revamping workflows.
  • Built successful retail teams by instilling culture of collaboration and developing daily plans centered on common group goals.
  • Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
  • Scheduled workers and delegated assignments to effectively meet expected customer and business demands.
  • Monitored cashiers' work and balanced registers to maintain strong financial controls.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
  • Propelled market share to surge ahead of competitors and earn #Number ranking.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Trained newly hired sales team in upselling techniques.
  • Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.

Education

NV Degree College Gulbarga
KALABURAGI

Intercalated Bachelor Of Science
06.2011 - 03.2013

Skills

Analytical reasoning

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Accomplishments

  • Received merit award from the Professional Accounting Society of America.
  • Successfully completed GST audit for period date.
  • Processed up to Number invoices per month for large, multi-site organizations.
  • Trained Number employees on new EDI and ERP systems.
  • Received "Award Name" Award in year.
  • Supervised team of Number staff members.
  • Achieved Result by introducing Software for Type tasks.
  • Collaborated with team of Number in the development of Project name.
  • Achieved Result through effectively helping with Task.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved Issue which led to Results.
  • Achieved Result by completing Task with accuracy and efficiency.
  • Resolved product issue through consumer testing.

Affiliations

  • American Marketing Association
  • Association for Computing Machinery
  • International Association of Administrative Professionals

Additional Information

Hobbies : listening music and playing chess Skills and capabilities Hard worker punctual motivated leadership qualities and quick learning ability Vernacular skill: English ( read write) Kannada (read, write, speak); Hindi (speak read)

Timeline

Area Collection Manager

Jana Small Finance Bank
09.2019 - Current

Area Head Manager

Jana Small Finance Bank
05.2017 - 06.2018

NV Degree College Gulbarga

Intercalated Bachelor Of Science
06.2011 - 03.2013
Inchara LResearch