Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised.
Overview
18
18
years of professional experience
Work History
Assistant Program Manager - HR
R1 RCM
Chennai
07.2022 - Current
Analyzed grievances received from employees to determine the scope of investigation and resolution.
Conducted thorough investigations into employee grievances by interviewing witnesses, reviewing relevant documents, and gathering evidence.
Recommended corrective action plans based on findings from investigations into employee grievances.
Provided feedback to employees on their performance, progress, and development needs.
Monitored the implementation of action plans developed through the Performance Management system.
Assisted in resolving conflicts between employees or between managers and subordinates.
Maintained confidentiality when dealing with sensitive information about employees or their families.
Conducted initial review of employee disciplinary issues to determine appropriate action.
Created and maintained accurate records of all employee disciplinary actions.
Provided guidance to managers regarding proper handling of disciplinary matters.
Facilitated meetings with employees and supervisors to discuss performance issues.
Assistant Professor - Training
Saveetha Engineering College
Chennai
06.2019 - 07.2022
Assisted in the development of essential skills necessary for successful employment for more than 200 students per semester.
Crafted educational resources for virtual teaching
Implemented and managed a series of informative webinars amidst the pandemic.
Assistant Manager - Human Resources
CMS Infosystems
Chennai
09.2014 - 04.2017
Spearheaded candidate selection, hiring and induction initiatives for field and help desk teams.
Managed recruitment efforts, addressed employee relations matters and performance management.
Assisted in the implementation of a cost-effective peer training program to enhance productivity
Utilized strong communication skills to work closely with leadership and successfully mitigate employee attrition.
Senior Executive - Human Resources
Emerio Technologies Pvt Ltd
Chennai
10.2011 - 05.2014
Managed the entire employee life cycle, from on-boarding to exit
Worked alongside leadership to establish and enforce impactful work guidelines
Maintained complete records of employee files which were both current as well as thorough.
Senior Executive - Human Resources
Zenta Knowledge Services
Chennai
03.2010 - 06.2011
Implemented and led initiatives to enhance employee engagement and boost team morale.
Reviewed individual department performance and worked with leadership to improve processes and practices.
Collaborated with management in fostering a performance-driven work environment.
Oversaw grievance handling for 1400+ employees in two distinct business verticals as the designated HR Business Partner.
Executive - Recruitment
Firstsource Solutions
Chennai
01.2008 - 03.2010
Streamlined interview process to enhance team productivity
Sustained surpassing recruitment goals for 7 months continuously on two occasions.
Led recruitment for a new business in an intense hiring period, earning recognition from both the client and senior management.
Established a training system for Interviewer calibration while serving as recruitment SPOC during a process audit
Collaborated with all stakeholders to boost the healthcare vertical's staff size from hundreds to a 2500-member strong workforce over two years.
Associate
Mafoi Management Consultants
Chennai
08.2006 - 12.2007
Enhanced candidate registration process by constructing an extensive and accurate database to cater to client recruitment necessities
Managed end-to-end recruitment procedures to facilitate seamless and prompt transactions from initial advertisement to job offer
Facilitated regular client communications to ensure adequate candidate pool for meeting project timelines
Stayed updated on current recruitment trends and suggested improvements to elevate the effectiveness of sourcing and hiring processes
Demonstrated exemplary customer service by attentively resolving issues and providing accurate information
Maintained timely acquisition of documents, certificates and background verification reports to ensure timely candidate onboarding
Effectively coordinated and managed campus hiring and job fairs, meeting client expectations.