Praveen Prakash

• Managed existing strategic accounts and identified new business opportunities to achieve revenue objectives.
• Collaborated cross-functionally with internal teams to develop innovative product offerings tailored to client needs, driving customer satisfaction and retention rates.
• Determined direction for strategic accounts by researching competitive landscape, market insights and communication across stakeholders.
• Negotiated agreements to develop and execute profitability strategies for key accounts.
• Manage program financials to ensure P&L, budgets, and overall profitability of execution
• Experience leading large teams sizes from 50 to 100 members of varied roles across product engineering and customer engagement
• Built and expanded relationships by delivering customer insights to drive sales, repeat business opportunities and increase market share.
• Establish metrics and product monitoring to ensure optimization of product adoption and identify up-sell or cross-sell opportunities.
• Drive quarterly BU roadmap, deliverables, OKRs and ensure deliverables are up to quality standards and in line with BU OKRs
• Monitor program and project progress and performance, identifying and mitigating risks and issues as necessary
• Coordinated with other departments, such as operations and sales, to ensure successful product delivery
• Maintained clear communication channels among stakeholders, enhancing collaboration and information sharing.
• Built strong relationships with external partners, leveraging their expertise to enhance program offerings and improve overall outcomes for participants.
• Achieved program goals by efficiently managing resources and overseeing cross-functional teams. Conducted QBRs for account review and progress
• Led client relationship management, contract development and extension.
• Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
• Built and expanded relationships by delivering customer insights to drive sales, repeat business opportunities and increase market share

• Managed the engineering team in developing and deploying innovative solutions for the company's product portfolio
• Developed and implemented engineering processes to ensure efficient development and delivery of products
• Scaled the engineering team from 20 members to 55 members with focus on best practices, quality, and robust release management.
• Worked closely with the executive team to develop and execute strategies for product development
• Developed and maintained strong relationships with external stakeholders to ensure successful product development.
• Streamlined engineering processes for increased efficiency, leading to faster project completion and reduced costs.
• Drove technical strategy decisions which led to successful product launches in competitive markets.
• Established effective communication channels between teams, improving collaboration and accelerating product development timelines.
• Consistently delivered projects on time and within budget through meticulous planning and diligent execution.
• Increased software development efficiency by implementing Agile methodologies and refining project management processes.
• Enhanced user experience by collaborating closely with UX/UI designers throughout the development process.
• Directly interacted with high-level customers to verify satisfaction and integrate feedback on in-process development projects.

* To drive the vision and execution of the product/solution to solve business needs.
* Understand what the users need and work with all the necessary departments to bring the product to life
* Improve prioritization and planning whilst assessing risk impacts during execution of the sprints.
* Understand technical implications to assess complexity and depth of solution whilst defining project execution timelines.
* Close the communication gap between engineering and the rest of the world such as Product Owners, Sales and Marketing.
* Take responsibility of the entire development life cycle - hand-off from Product Owners, analyze requirements, define user stores and specific user requirements, oversee execution of development sprints, lead QA testing, over see deployments, UAT and to conduct product reviews and retrospectives with business teams and technical teams.
Additionally, this role also requires to work as SCRUM MASTER on the team and ensure that all stakeholders are adhering to the process and to ensure that philosophy of continuous improvement is met.

As Technical Product Manager my role requires close interaction with development leads, product architects, business stake holders and key customers. Responsibilities include gathering requirements from business teams, defining product backlogs, specifying user stores for technical implementation and monitoring the implementation of each product/project.

Responsibilities also include drequirements gathering, gap analysis, and to liaison with business stakeholders, process heads and focus groups for end to end solution among others.
Provide support to program management office to facilitate project progress and to address queries of potential customers as part of pre-sales activities