Praveen R

Managed Accounts Receivable (AR) portfolio and executed end-to-end Order-to-Cash (OTC) collection activities for assigned customer accounts.

Conducted regular follow-ups with customers via email and phone to collect outstanding invoices and ensure timely payments.

Monitored aging reports and reduced overdue balances through proactive collections and issue resolution.

Performed customer account reconciliation to identify discrepancies and clear open balances.

Investigated and resolved invoice disputes, short payments, and deductions in collaboration with billing, sales, and internal finance teams.

Processed and allocated customer payments (wire and cash payments) accurately to the respective invoices in the system.

Reviewed customer remittance advice and ensured proper cash application and clearing of invoices.

Performed bank reconciliation by matching customer payments with bank statements to ensure accurate financial records.

Used banking portals (e.g., Bank of America – BOA) to download bank statements and track incoming payments.

Resolved payment discrepancies by coordinating with customers to obtain remittance details and update records.

Maintained accurate collection notes, payment commitments, and follow-up records in the system.

Prepared and analyzed AR aging reports, Daily Financial Reports (DFR), and collection status updates for management review.