Summary
Overview
Work History
Education
Skills
Certification
Operating systems
Personal Information
Hobbies and Interests
Projects
Disclaimer
Timeline
Generic
Praveen Rakhecha

Praveen Rakhecha

Jaipur

Summary

Backend engineer with over 7 years of experience in developing scalable systems, microservices, and high-performance APIs. Expertise in Ruby on Rails, Java, Go, Python, and Scala, with a focus on designing distributed architectures and integrating Zuora Orders API. Proven ability to deliver reliable enterprise-grade solutions in agile environments, leading feature development across multiple repositories.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Senior Software Engineer

Zendesk
Pune
09.2025 - Current
  • Developed and maintained scalable enterprise-grade microservices and low-latency backend systems using Ruby on Rails, Scala, PostgreSQL, Redis, and Sidekiq, contributing to high-performance distributed applications across multiple repositories.
  • Designed, architected, and enhanced RESTful APIs and Zuora Orders API integrations, enabling reliable subscription and order management while ensuring secure and efficient communication between internal services and external platforms.
  • Built and optimized distributed systems with a strong focus on scalability, concurrency, database schema design, caching strategies, and maintainable data access layers to support large-scale enterprise applications.
  • Led end-to-end feature development as a Feature Lead, collaborating with cross-functional teams, mentoring engineers, conducting code reviews, and ensuring timely delivery of scalable and reliable solutions in agile environments.
  • Worked extensively on cloud-based application development and deployment, contributing to enterprise systems running in scalable cloud environments with exposure to containerization and orchestration using Docker and Kubernetes.
  • Improved application reliability, performance, and debugging processes by identifying bottlenecks, resolving production issues, and implementing robust monitoring and optimization strategies.
  • Contributed to the design and development of secure Web Application and API ecosystems, following best practices for application security, scalability, maintainability, and service reliability.
  • Built and enhanced AI-powered capabilities through Claude Skills, enabling intelligent automation and improving operational efficiency within internal tools and workflows.
  • Collaborated with product managers, stakeholders, and engineering teams across multiple concurrent projects and time zones, actively participating in sprint planning, technical design discussions, architecture reviews, and agile delivery processes.
  • Contributed to CI/CD workflows, service monitoring, and development best practices while continuously exploring modern technologies, architectural patterns, and performance optimization techniques to improve developer productivity and system scalability.

Product Engineer

ProMobi Technologies Private Limited
Pune, India
08.2024 - 09.2025
  • Developed comprehensive product documentation, including user manuals and technical specifications, to support end-users and stakeholders.
  • Designed and maintained RESTful APIs using Ruby on Rails, adhering to OpenAPI standards to deliver scalable, well-documented endpoints for seamless integration with front-end teams and external developers.
  • Collaborated in agile teams during sprint planning and backlog grooming, leveraging project management tools to deliver API features on time and mentor junior developers to enhance team productivity.
  • Engaged in continuous professional development to stay abreast of emerging technologies and trends in product design.
  • Participated in on-call rotations to troubleshoot and resolve operational issues for cloud-based services, utilizing AWS and automated testing to maintain 24x7 availability and performance

Senior Software Engineer

Dianapps
04.2022 - 08.2024
  • Developed and maintained web applications using Ruby on Rails/Python/Laravel framework.
  • Collaborated with cross-functional teams, including front-end developers, designers, and product managers, to implement and improve features.
  • Utilized ActiveRecord to interact with databases, ensuring efficient data retrieval and manipulation.
  • Integrated third-party APIs to enhance application functionality and user experience.
  • Implemented and maintained automated testing using tools like RSpec to ensure code quality and reliability.
  • Implemented and maintained version control using Git for tracking changes and collaborating with team members.
  • Optimized application performance through profiling, code refactoring, and database query optimization.
  • Participated in Agile/Scrum methodologies, attending sprint planning, daily stand-ups, and retrospective meetings.
  • Troubleshooted and resolved bugs, issues, and other technical challenges in a timely manner.

Software Developer

Innovana Thinklabs Ltd
06.2021 - 04.2022
  • Developed and managed web applications using Ruby on Rails/Laravel framework.
  • Collaborated with diverse teams to implement and refine features, including front-end developers, designers, and product managers.
  • Integrated third-party APIs to enrich application functionality and enhance user experience.
  • Ensured code quality and reliability through automated testing, version control, and performance optimization techniques.

Sr Web Developer

BVM Web Solutions, Jaipur
10.2020 - 06.2021
  • Developed and maintained web applications using Ruby on Rails, PHP, Laravel and Node.js.
  • Collaborated with diverse teams to implement features and enhance user experience.
  • Integrated third-party APIs for advanced functionality.
  • Ensured code quality through automated testing and version control.
  • Optimized application performance and resolved technical issues promptly.

Member Technical Staff

arroWebs, Udaipur
06.2019 - 09.2020
  • Developed and maintained web applications using Ruby on Rails, PHP, Laravel, and Core PHP, integrating core PHP functionalities.
  • Collaborated with diverse teams to implement features, enhance user experience, and seamlessly integrate Tally API for efficient accounting solutions.
  • Integrated third-party APIs for advanced functionality and enriched user experience.
  • Ensured code quality through automated testing and version control using Git.
  • Optimized application performance through profiling, code optimization, and timely resolution of technical issues.

Education

B.Tech. Computer Science and Engineering -

RTU, KOTA
01.2019

12th -

BSER, AJMER
01.2015

10th -

BSER, AJMER
01.2013

Skills

  • Ruby and Ruby on Rails
  • Java and Go
  • Python
  • Redis
  • AWS
  • REST and SOAP APIs
  • OpenAPI (Swagger)
  • TypeScript
  • React and Redux
  • Nodejs
  • GraphQL
  • MySQL and PostgreSQL
  • MongoDB
  • RSpec and Capybara
  • Kubernetes
  • CI/CD practices
  • Docker
  • Sidekiq
  • Heroku
  • Laravel and Core PHP
  • AJAX and jQuery
  • JavaScript, HTML, and CSS
  • C and C
  • Selenium automation testing
  • Embedded C
  • Agile methodologies
  • REST API development

Certification

  • Android App Development by NADC India
  • Ethical Hacking & Cyber Security by i3indya Cyber Solution
  • Internet of Things (IoT) by i3indya Cyber Solution
  • Web Development by TFour Tech Pvt. Ltd.
  • Embedded C Programming by i3indya Technologies

Operating systems

  • Mac
  • Windows
  • Linux

Personal Information

  • Date of birth: 07/08/1998
  • Nationality: Indian
  • Marital Status: Single

Hobbies and Interests

Travelling, Reading books, Listing songs, adventure and trekking

Projects

  • Pet-Meadow Developed and managed a pet hospital management portal with third-party integrations, including QuickBooks, UPS, Stripe, etc. (Ruby on Rails, Ruby, PosgreSQL, JavaScript, HTML, CSS)
  • Sellstuff Oversaw product management on eBay, Mercari, and Poshmark. (Ruby on Node JS, PosgreSQL, JavaScript, HTML, CSS)
  • Neighbour Labour Facilitated labor hire and assignment processes.(Laravel, PHP, AJAX)
  • Ekam-Yoga Contributed to the development of an E-commerce platform.(Ruby on Node JS, PosgreSQL, JavaScript, HTML, CSS)
  • 7cnbet, Schbet, Klub96 Implemented CMS (Content Management System) for multiple platforms.(Ruby on Rails, Node JS, PosgreSQL, JavaScript, HTML, CSS)
  • BuyAustralia Played a key role in the development of an E-commerce platform.(Laravel, PHP, AJAX)
  • NMIndiaBio Engineered an Order Management System with Tally Integration.(Laravel, PHP, AJAX)

Disclaimer

I hereby declare that the details furnished above are true and correct to the best of my knowledge and belief. I undertake to inform you of any.

Timeline

Senior Software Engineer

Zendesk
09.2025 - Current

Product Engineer

ProMobi Technologies Private Limited
08.2024 - 09.2025

Senior Software Engineer

Dianapps
04.2022 - 08.2024

Software Developer

Innovana Thinklabs Ltd
06.2021 - 04.2022

Sr Web Developer

BVM Web Solutions, Jaipur
10.2020 - 06.2021

Member Technical Staff

arroWebs, Udaipur
06.2019 - 09.2020

B.Tech. Computer Science and Engineering -

RTU, KOTA

12th -

BSER, AJMER

10th -

BSER, AJMER
Praveen Rakhecha