Praveen Shidlingappanavar
Bengaluru,KA
Summary
Ambitious customer care executive with dedicated service contributing to company's growth and profitability. Excellent communication skills, problem resolution and positive customer experience. Flexible, decisive leader maintaining service, accountability and training for fast-paced environments.
Overview
2
2
years of professional experience
Work History
Customer Care Excecutive
Teleperformance
Bengaluru
10.2022 - 06.2024
- Enhanced customer satisfaction by resolving inquiries effectively and efficiently.
- Managed a high volume of inbound calls, multitasking effectively to address diverse customer needs simultaneously.
- Communicated with customers to identify needs and expectations.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Reduced customer complaints with proactive issue identification and resolution strategies.
Education
Bachelor of Science - PCM
Shree Siddeshwara Govt First Grade Collage
Nargund12.2021
Associate of Science - PCMB
B.V.V.S Science Collage Vidyagiri
Bagalkot, India03.2017
Adarsha Vidyalaya (RMSA) English Medium School
Gajendragad04.2015
Skills
Customer Support
Excellent problem-solving abilities
Teamwork and Collaboration
Tally
Microsoft world
Microsoft Exel
Languages
English
Upper intermediate (B2)
kannada
Advanced (C1)
Timeline
Customer Care Excecutive
Teleperformance
10.2022 - 06.2024
Bachelor of Science - PCM
Shree Siddeshwara Govt First Grade Collage
Associate of Science - PCMB
B.V.V.S Science Collage Vidyagiri
Adarsha Vidyalaya (RMSA) English Medium School