Praveen Shukla
MHLS Sr. Process Associate (HR Resources)
Jaipur ,Rajasthan
Summary
Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
HR Assistant
Amazon Development Centre India Private limited
Bangalore
08.2020 - 04.2023
- Oversaw and managed hiring process and assisted human resources.
- Partnered with management team to coordinate on-boarding and off-boarding processes.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Administered compensation, benefits, and performance management systems at direction of supervisor.
- Managing time punches for employees on my time tool.
- Background Verification for exit employees.
- Preparing Business Invitations for Indian Employees traveling on business purpose oversea.
- Preparing Official letters for employees.
- Assisting employees with Leave Of Absence.
- Assisting employees with benefits.
- Receive and log all queries received through phone or email in HR systems.
- Respond to inquiries pertaining to policies and programs including Benefits, Payroll, Leaves, Internal Transfers.
Process Associate
Skyway I-Net Solutions Pvt. Ltd
Jaipur
01.2017 - 01.2020
- Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
- Performed quality assurance checks on transactions and account actions to assess compliance with state and federal regulations.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
- Managed 50 customer calls and emails per day.
- Increase sales by 10%.
Education
BBA - Commerce
Jaipur National University
Jaipur 05.2012 - 07.2015
High School Diploma -
DAV Public School
Deeptinagar , NTPC , Kahalgaon, Bhagalpur , Bihar 04.2011 - 04.2012
Skills
Benefits administration
HR policies
Team Player
Human resources records
HRIS database management
Troubleshooting & Research
Additional Information
Vocational Training Jun, 2024- Jul, 2024
National Thermal Power Corporation Ltd.
Learnt about the training & developments of employees in an organization.
Learned how and what kind of decisions they implement for positive working environment.
Timeline
HR Assistant
Amazon Development Centre India Private limited
08.2020 - 04.2023
Process Associate
Skyway I-Net Solutions Pvt. Ltd
01.2017 - 01.2020
BBA - Commerce
Jaipur National University
05.2012 - 07.2015
High School Diploma -
DAV Public School
04.2011 - 04.2012