Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
2
2
Languages
Work History
Field Sales Officer
Reliance Jio Infocomm Limited
Analyzed and minimized costs to meet appropriate margin levels.
Secured private information to maintain customer confidence and protect operations.
Delivered process improvement solutions to achieve organizational objectives and key metric targets.
Performed root cause analysis, created corrective plans of action and furnished objective evidence to deliver accurate results.
Field Executive
Paytm Payments Pvt. Ltd
Greater Noida
Communicated regularly with customers to build rapport and maintain customer satisfaction.
Resolved customer complaints by investigating problems and developing solutions to preserve relationship and foster ongoing business opportunities.
Collaborated with executives to develop and maintain industry relationships.
Researched market conditions and competitor profiles and instituted adjustments to remain competitive.
Sales Executive
Skydecor Pvt Ltd
Greater Noida
Analyzed past sales data and team performance to develop realistic sales goals.
Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Researched sales opportunities and possible leads to exceed sales goals and increase profits.