Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
Generic
PRAVEEN V

PRAVEEN V

Business Associate
Madurai

Summary


Results-driven Business Associate in business process analysis, project management, and cross-functional collaboration. Adept at gathering and translating business requirements into actionable plans, driving process improvements. Proficient in working with stakeholders, analyzing data, and delivering high-impact solutions that improve operational efficiency and enhance business outcomes. Strong communicator with a keen ability to foster relationships and facilitate seamless collaboration between teams.

Overview

6
6
years of professional experience
6
6
years of post-secondary education
4
4
Certifications

Work History

Business Analyst

Tata Consultancy Services
7 2022 - Current
  • Collaborated with clients and stakeholders to understand business cases and translate them into automated processes using UiPath
  • Conducted detailed feasibility studies, analyzing the complexity of business processes to determine automation suitability and effort estimation.
  • Developed comprehensive RPA documentation, including process definitions and functional specifications, in accordance with best practices.
  • Worked closely with the RPA Process SME, Analysts, Architects, and Developers to deliver optimal solutions.
  • Facilitated communication between cross-functional teams to ensure smooth execution of RPA projects, delivering within defined cost, quality, and timeline constraints.
  • Added work as internal audit and managed data governance.

Customer Relationship Manager

ICICI Bank
05.2021 - 04.2022
  • Worked with stakeholders to facilitate communication and deliver personalized solutions to customers.
  • Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
  • Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
  • Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
  • Built partnerships with diverse internal teams and sales, finance, and operations departments to streamline processes.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.

Graduate Engineer Trainee

Ashley Alteams India Ltd
06.2018 - 06.2019
  • Collaborated with development teams, internal customers and product line management to verify delivery of desired quality requirements to distributors.
  • Drafted 2D and 3D designs, using both Revit and AutoCAD software.
  • Changed warehousing optimizing dimensions and hierarchies and added aggregations to cube.
  • Developed and implemented process flow improvement and standardization projects.
  • Prepared standard reports and documentation to communicate results to senior management.

Education

Post Graduate Diploma In Management - Marketing And Analytics

Thiagarajar School of Management
Madurai
06.2019 - 04.2021

BE - Mechanical Engineering

Sri Krishna College of Engeenering And Technology
Coimbatore
07.2013 - 04.2017

Skills

Project Management

Customer Relations

SQL

Agile Methodology

Decision-Making

Teamwork and Collaboration

Problem-solving abilities

Software

SQL

Excel

R

Power BI

Certification

Certified six sigma green belt

Timeline

Ongoing CSM Certification

06-2024

Pursuing PMP in Project Management Institution

03-2024

Customer Relationship Manager

ICICI Bank
05.2021 - 04.2022

Certified six sigma green belt

02-2020

Post Graduate Diploma In Management - Marketing And Analytics

Thiagarajar School of Management
06.2019 - 04.2021

Graduate Engineer Trainee

Ashley Alteams India Ltd
06.2018 - 06.2019

Master diploma in product design and analysis

06-2017

BE - Mechanical Engineering

Sri Krishna College of Engeenering And Technology
07.2013 - 04.2017

Business Analyst

Tata Consultancy Services
7 2022 - Current
PRAVEEN VBusiness Associate