Offering excellent project management, multi-tasking and communication skills to coordinate multiple, concurrent projects with competing demands. Makes sound decisions in high-pressure settings and utilize analytical problem-solving skills to troubleshoot and resolve issues. Articulate communicator with strong customer service skills.
Overview
10
10
years of professional experience
Work History
Senior Analyst Scrum and Project Manager
Agilisium Consulting
12.2023 - Current
Spearheading the Scrum process for BI projects, including data warehousing, reporting, and analytics initiatives, leading to a 40% increase in team productivity.
Facilitating daily stand-ups, sprint planning, retrospectives, and sprint reviews, focusing on BI-specific challenges and deliverables.
Addressing and resolving impediments related to data quality, integration issues, and reporting challenges to maintain project momentum.
Promoting best practices in BI project management, including Agile workflows, data governance, and reporting standards, resulting in improved project outcomes.
Collaborating with all the involved stakeholders and ensuring clear communication is achieved throughout the project life cycle.
End-to-end monitoring of project progress, identifying the risks, and coming up with the mitigation plan.
Conducting weekly status calls with clients and senior management on the key milestones, issues, and risks.
Facilitating the change request process to minimize resistance and to have a smooth transition during project implementation.
Implementing metrics and reporting tools to track team performance, identify areas for improvement, and provide actionable insights to stakeholders.
Monitoring and reporting on key performance indicators, providing regular updates to stakeholders, and suggesting improvements based on data analysis.
Associate Project Coordinator
Plintron Mobility
10.2019 - 11.2023
Lead daily Scrum stand-ups and Agile development sprint planning meetings for multiple, concurrent SaaS projects.
Facilitated discussions, decision making, and conflict resolution across 2 Scrum teams.
Removed impediments and helped team members to maximize their productivity without interruptions and distractions.
Trained and mentored team members on the best and most effective ways to use Scrum processes to improve efficiency.
Coached the stakeholders and leadership on the benefits of Agile and Scrum implementations.
Worked with Product Owners and end users to prioritize feature development and enhancements based on criticality.
Defined workflows and processes in a fast-paced, Agile environment and distributed models across the projects.
Identified many complex impediments and assisted the team in identifying a path to deliver on their sprint commitments.
Worked closely with OCS, NSS teams for cross-functional integration, like billing and network architecture.
Project Manager
Sensorise Digital Services
03.2019 - 10.2019
Managed large accounts and played a key role in reconciliation and submission of payments to the service providers on time.
Planned and coordinated with the telecom service providers to build the applet as per the customer's request.
Conducted weekly/biweekly review meetings to discuss the challenges faced with heads of service providers and senior management.
Worked as an M2M/IoT project coordinator to install and commission vehicle tracking devices running all over India.
Worked closely with the automobile manufacturers for the fitment and rollout of the e-sim.
Resolved day-to-day technical issues faced with the service provider and documented the same with clear resolution notes to the senior management.
Project Implementation Manager
Tata Communications
12.2014 - 03.2018
Managed multiple concurrent projects, including network upgrades and infrastructure deployments, ensuring seamless execution and client satisfaction.
Oversaw the migration of legacy systems to cloud platforms, resulting in improved scalability and reduced operational costs.
Worked as a level 2 delivery escalation specialist and focused on highly escalated projects.
Worked on several projects to provide end-to-end communication solutions, such as MPLS, EWL, leased line, and SIP connectivity, to enterprise customers. Worked with different stakeholders to ensure the project is delivered on time.
Education
Post-Graduation - Cloud Computing
Great Lakes
Chennai
03.2023
Bachelor Of Engineering - Electronics and Communication
Jaya Engineering College
Chennai
08.2014
Skills
Agile development
JIRA
Performance Monitoring
Customer Management
Strategic Planning
Resource Coordination
Stakeholder Relationship Management
Terraform
Customer interaction
Risk Identification
Timeline
Senior Analyst Scrum and Project Manager
Agilisium Consulting
12.2023 - Current
Associate Project Coordinator
Plintron Mobility
10.2019 - 11.2023
Project Manager
Sensorise Digital Services
03.2019 - 10.2019
Project Implementation Manager
Tata Communications
12.2014 - 03.2018
Post-Graduation - Cloud Computing
Great Lakes
Bachelor Of Engineering - Electronics and Communication
Jaya Engineering College
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Naveen SoundararajanNaveen Soundararajan
Sr. Software Engineer at Agilisium ConsultingSr. Software Engineer at Agilisium Consulting