Praveena R
Government Job
Mayiladuthurai
Summary
Results-driven Professional experienced in enhancing operations and resolving complex issues. Built strong relationships with key decision makers, customers, and team members to advance organizational objectives. Committed to leveraging expertise and adaptability to embrace new professional challenges.
Overview
3
3
Languages
10
10
years of professional experience
Work History
Billing Assistant
JIP HOSPITAL
08.2024 - 05.2025
- Working has a Receptionist and BILLING.
- Processed complex billing inquiries, ensuring accuracy and compliance with healthcare regulations.
- Collaborated with healthcare providers to resolve billing discrepancies, enhancing operational efficiency.
- Maintained detailed records of patient billing accounts, improving tracking and reporting accuracy.
- Assisted in the implementation of a new billing software, reducing processing time significantly.
GRO OFFICER AND BILLING
LK HOSPITALS
08.2022 - 09.2023
- I am working has a receptionist and handling patient queries, GRO OFFICER ROLE IN hospital works.
- Monitored patient accounts for timely billing and collections, contributing to improved cash flow.
- Engaged with patients to explain billing statements, enhancing overall customer satisfaction.
- Improved billing accuracy by diligently reviewing and verifying invoice data before submission.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
Loan Officer
AXIS BANK
10.2021 - 03.2022
- Loan officer handling customers through phone calls for housing loan, vehicle loan and jewel loan.
- Guided clients through the loan application process, ensuring accurate documentation and timely approvals.
- Educated clients on loan products and repayment options, fostering informed financial decisions and trust.
ATC Calls and OOPS Engineer
NOVA AIRPORT CHENNAI
04.2019 - 08.2021
- Updating ATC calls and handling passengers' queries and system works. Updating regular changes in flight scheduling details in systems.
- Implemented streamlined documentation procedures, reducing processing time and improving overall workflow efficiency.
HR Manager
ADITHYA BRILLA SUNLIFE INSURANCE
02.2019 - 12.2019
- HANDLING PAYBILL AND CONDUCTING INTERVIEW
- Analyzed complex medical records and assigned accurate codes, ensuring compliance with industry standards.
- Collaborated with healthcare providers to clarify documentation, enhancing coding accuracy and efficiency.
- Trained and mentored junior coders, fostering a culture of continuous improvement and team development.
- Reviewed coding audits and implemented corrective actions, significantly reducing coding discrepancies.
Airtel Email Chatting
FIRST SOURCE SOLUTION
03.2016 - 10.2018
- Working in Airtel email chatting process continue to handle paybill of Airtel process handling customers queries and replying handsome way.
- Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
MEDICAL CODING
SUTHERLAND
05.2015 - 02.2016
- Updated paybill processes for doctors and providers under US client guidelines.
- Improved accuracy in medical coding by implementing a thorough review process and staying up-to-date with coding guideline changes.
- Reduced errors in medical coding by conducting thorough audits and providing targeted training to staff members.
- Served as subject matter expert for all matters related to medical coding, providing guidance and insight to colleagues when needed.
Education
M.E - COMMUNICATION SYSTEMS
VALLIAMMAI ENGINEERING COLLEGE
Chennai, Tamil Nadu11-2015
B.E - ELECTRONICS AND COMMUNICATION ENGINEERING
SRI RAMANUJAR ENGINEERING COLLEGE
Chennai05-2013
10TH STD - SSLC
SRI SANKARA VIDHYALAYA MATRIC HRE SEC SCHOOL
CHENNAI EAST TAMBARAM03-2007
12TH STD - HSSC
SRI SANKARA VIDHYALAYA MATRIC HRE SEC SCHOOL
CHENNAI EAST TAMBARAM09-2009
Skills
Employee onboarding
Talent Development
Workforce planning
Performance assessment
Risk management
Planning skills
Decision making
Problem identification
Problem resolution
Team collaboration
Customer service
Client communication
Time Management
Conflict resolution
Records management
EXTRA CURRICULAR ACTIVITY
SPORTS: 1200M RUNNER FIRST CLASS CHESS CHAMPIONSHIP RELAY RUNNER KHO-KHO PLAYER SPORTS: 1200M RUNNER FIRST CLASS CHESS CHAMPIONSHIP RELAY RUNNER KHO-KHO PLAYER
DESIGNATION
- WORKING HAS A GM ROLE.
- WORKING HAS A MANAGER BASED ON MY PERSONAL STRENGTH.
- MY DREAM IS TO BUILD A BIG HOME.
GOVERNMENT REGISTRATION EMPLOYMENT ID
- SSLC 10TH and HSSC – KPD2024F00002184
- UG DEGREE AND MASTER DEGREE PG- CHP2021F00053211
PROOF ID DETAILS
- VOTER ID: YQG1365196
- ADHAR ID: 3830 0048 2966
- PAN ID: CPRPP0468K
- DRIVING LICENSE: TN22Z20110009870
- PASSPORT ID: R2021864
Disclaimer
IT IS CERTIFIED THAT THE PARTICULARS FURNISHED ABOVE HAVE BEEN TRUE AND BEST TO MY KNOWLEDGE AND AS PER OFFICIAL RECORDS.
UNIVERSITY NAME
- ANNA UNIVERSITY CHENNAI
- M.E CS – VALLIAMMAI ENGINEERING COLLEGE.
- B.E ECE- SRI RAMANUJAR ENGINEERING COLLEGE.
- SSLC, HSC, PSU – SRI SANKARA VIDHYALAYA MATRIC HRE SEC SCHOOL. CHENNAI EAST TAMBARAM
Timeline
Billing Assistant
JIP HOSPITAL
08.2024 - 05.2025
GRO OFFICER AND BILLING
LK HOSPITALS
08.2022 - 09.2023
Loan Officer
AXIS BANK
10.2021 - 03.2022
ATC Calls and OOPS Engineer
NOVA AIRPORT CHENNAI
04.2019 - 08.2021
HR Manager
ADITHYA BRILLA SUNLIFE INSURANCE
02.2019 - 12.2019
Airtel Email Chatting
FIRST SOURCE SOLUTION
03.2016 - 10.2018
MEDICAL CODING
SUTHERLAND
05.2015 - 02.2016
M.E - COMMUNICATION SYSTEMS
VALLIAMMAI ENGINEERING COLLEGE
B.E - ELECTRONICS AND COMMUNICATION ENGINEERING
SRI RAMANUJAR ENGINEERING COLLEGE
10TH STD - SSLC
SRI SANKARA VIDHYALAYA MATRIC HRE SEC SCHOOL
12TH STD - HSSC
SRI SANKARA VIDHYALAYA MATRIC HRE SEC SCHOOL