Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Praveen Kumar Balathatha

Tirupati

Summary

AWS Cloud Engineer with 9+ years of experience in designing and managing scalable cloud environments. Expertise in infrastructure automation, performance optimization, and cost management. Skilled in troubleshooting complex networking issues and ensuring high availability. Committed to cloud security and delivering resilient solutions for business continuity.

Overview

10
10
years of professional experience

Work History

Senior L2 Engineer - Cloud & Infra Management

Netcracker
Bangalore
11.2020 - Current
  • Achieved 30% cost savings on EC2 infrastructure by replacing underutilized instances with appropriate instance families and sizes.
  • Reduced storage costs by 20% by migrating non-critical EBS data to Amazon S3, using appropriate storage classes.
  • Implemented automation using AWS Lambda, Boto3, and CloudWatch to clean up outdated AMIs, snapshots, and unattached volumes, resulting in a 15% cost reduction.
  • Actively participated in daily stand-up meetings to track team progress, resolve blockers, and provide technical guidance.
  • Designed and deployed scalable, secure, and cost-effective AWS cloud architectures, following best practices.
  • Worked extensively with core AWS services: EC2, S3, RDS, VPC, Lambda, Route 53, IAM, CloudFront, CloudWatch, CloudTrail, KMS, CloudFormation, AWS Backup, and Transit Gateway.
  • Provisioned and maintained EC2 instances (Linux/Windows), including AMI creation, performance tuning, and snapshot/volume management.
  • Configured Auto Scaling Groups, Elastic Load Balancers (ELB), and Launch Configurations to support high availability and fault tolerance.
  • Managed Amazon RDS instances ensuring performance, availability, and secure data access.
  • Installed and configured Apache, Tomcat, and IIS web servers on EC2 instances across Linux and Windows platforms.
  • Built and managed VPCs with public/private subnets, route tables, NAT/Internet Gateways, Security Groups, and Network ACLs.
  • Enabled VPC peering for secure and optimized cross-VPC communication.
  • Created and managed IAM users, roles, groups, and custom policies to enforce least-privilege access.
  • Configured CloudWatch and CloudTrail for resource monitoring, automated alerts, and security auditing.
  • Managed backups and data protection policies using AWS Backup to automate and centralize backup across AWS services.
  • Collaborated with cross-functional teams to align on sprint goals, troubleshoot issues, and drive continuous improvement.

IT Engineer

Netcracker
Bangalore
11.2016 - 11.2020
  • Installed and supported various operating systems including Windows 10 and Windows Server editions.
  • Managed and troubleshooted Active Directory (AD) objects and group policies.
  • Administered Exchange Server, including user mailbox creation, shared mailbox access, public folder permissions, and delegation management.
  • Installed, configured, and troubleshooted virtual machines, including resource scaling (disk, RAM) and migration between hypervisors.
  • Configured and supported Microsoft Outlook and resolved common Office 365 and email-related issues.
  • Managed File Servers, including shared folder setup, quota enforcement, and access control using security groups.
  • Installed and maintained local and network printers across user environments.
  • Managed WSUS for deploying security and critical updates to client machines.
  • Resolved system performance and BSOD issues using diagnostic tools like Performance Monitor.

System Administrator

Wipro
Bangalore
11.2015 - 11.2016
  • Provided remote support for Windows 7, 8, and 8.1 systems, including OS-level troubleshooting.
  • Resolved network connectivity issues related to LAN, Wi-Fi, and VPN configurations.
  • Handled corporate domain-related issues, including DirectAccess configuration and troubleshooting.
  • Performed software installations via web share and addressed application-related issues.
  • Supported Active Directory accounts with tasks like password resets and resolving account lockouts.
  • Configured and troubleshooted email clients (Microsoft Office 365) and mobile email setup on Android and iPhone devices.
  • Installed and supported VPN clients, including RSA token integration.
  • Provided support for Symantec and McAfee antivirus solutions.
  • Escalated complex issues to the L2 support team by transferring problem tickets appropriately.

Education

Bachelor of Science - IT

Seshachala Institute of Technology
Puttur
05-2012

Skills

  • Cloud architecture and AWS services
  • Technical documentation and incident management
  • Problem solving and server management
  • Remote support and IT infrastructure planning
  • JIRA and technical expertise
  • Infrastructure automation and cost optimization
  • AWS EC2, S3, EFS, VPC, SNS, CloudWatch, CloudTrail, CloudFront, CloudFormation, AWS Backup, Route 53
  • Autoscaling and load balancing
  • Windows Server and Linux server
  • ITIL process

Languages

Telugu
First Language
English
Proficient (C2)
C2

Timeline

Senior L2 Engineer - Cloud & Infra Management

Netcracker
11.2020 - Current

IT Engineer

Netcracker
11.2016 - 11.2020

System Administrator

Wipro
11.2015 - 11.2016

Bachelor of Science - IT

Seshachala Institute of Technology

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Praveen Kumar Balathatha