Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
CustomerServiceRepresentative
Praveen Kumar Manda

Praveen Kumar Manda

Senior Analyst In Project Management & Business Operations
Hyderabad

Summary

Experienced CAPM in Project Management and Business Operations over more than 6.5 years of Experience. Seeking to leverage my skills in an Organization which offers ample exciting role as well as Professional growth.

Overview

7
7
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
4
4
Languages

Work History

Senior Analyst - Project Management & Operations

DellEMC
Bengaluru
07.2015 - Current

Project Management

  • Coordinated with Customers to verify the Project scope and expected Project deadlines.
  • Established schedule of work allocated required resources and managed information
  • Coordinated with various Team resources such as Sales Team, Technical Team, Implementation Team and ensured compliance.
  • Monitored all work and ensured meeting the project deadlines
  • Developed and maintained project folders for various internal systems
  • Validated results and performed quality assurance to assess accuracy of data.
  • Prepared weekly reports to be submitted to management

Business Operations

  • Maintaining Dell Technologies Project Management Methodology (DTPM2) process.
  • Creating Pre-Architecture Builds for PowerMax, Unity, VPLEX and Isilon Products to assist Designing for Solution Architects
  • Activating Software licenses for the DellEMC Storage products when customers raised Service Requests
  • Managing Technical Quality Assurance (TQA) process where SME to quality checks on a SA's Design before Implementation
  • Validating Remote Connectivity for all Products Array Serial Numbers and As-built documentation to ensure compliance

Education

Bachelor of Engineering Technology - Information Technology

JNTUH College of Engineering
Jagityal
09.2009 - 06.2013

Skills

    PMO Operations

Communication Skills in both oral and written forms

Business Process Improvement/Engineering

General Management skills/techniques

Problem solving skills and root cause analysis

MS Excel and applying PIVOT tables

Accomplishments

    Received around 20 awards from Customers and management worth around one lakh rupees in my overall career in DellEMC.

Certification

ITIL Foundation - Candidate no 2000430222

Timeline

CAPM ( Certified Associate in Project Management

11-2021

ITIL Foundation - Candidate no 2000430222

06-2016

Senior Analyst - Project Management & Operations

DellEMC
07.2015 - Current

Bachelor of Engineering Technology - Information Technology

JNTUH College of Engineering
09.2009 - 06.2013
Praveen Kumar MandaSenior Analyst In Project Management & Business Operations