PraveenKumar Pagilla

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

• Developed and maintained Customer Care User Interfaces (CCUI) to streamline customer support workflows, ensuring quick access to user SIM details and service history.
• Built Business Support System Interfaces (BSSUI) to manage subscriber data, billing details, and operational metrics, improving backend efficiency and accuracy.
• Designed Channel Management User Interfaces (CMUI) to enable partners, vendors, and retailers to manage activations, recharges, and inventory seamlessly.
• Enhanced each interface for performance, user experience, and responsiveness using clean code practices and modern UI/UX techniques.
• Conducted end-to-end testing across all interfaces (CCUI, BSSUI, CMUI) to identify and resolve bugs, ensuring stable and reliable functionality.
• Collaborated with domain experts and stakeholders to align interface functionality with telecom operations and user expectations.
• Documented user flows and technical specifications for each interface to support future scalability and onboarding of new team members.

• 🏏 Cricket Achievements:
  Won multiple cricket tournaments and awards organized at the workplace, showcasing team spirit, discipline, and leadership on and off the field.
  Actively participated as a key team member in inter-department and inter-company cricket events.
• 💡 Hackathon Participation:
  Participated in internal and external hackathons, collaborating with diverse teams to develop innovative software solutions under tight deadlines.
  Gained hands-on experience in rapid prototyping, problem-solving, and real-time coding challenges using technologies like PHP, SQL, and modern UI frameworks.
  Recognized for contributing creative solutions and demonstrating strong teamwork during tech competitions.