Praveen Kumar Pandey
Summary
I have an experience of 5 years in training and developed where I have developed strong instructional design skills, clear communication abilities, a track record of successful training program implementation, and a focus on results-driven outcomes. I am looking forward to work in an organization where I can take up the responsible career opportunity to fully utilize my skills and knowledge to prosper my growth within the organization as well as for the benefit of the organization.
Overview
7
7
years of professional experience
Work History
Strategic Program Analyst (Training Coordinator)
Accenture India Solutions Pvt. Ltd.
05.2022 - Current
- Planning and scheduling the trainings with program owners and stakeholders
- Coordinating and sharing session details with Learning Shared Services team to record and update session in LMS
- Managed training calendars to inform participants of upcoming training session topics and dates.
- Rescheduling and cancellation of the Trainings
- Participated and attended meetings to obtain information for use in training programs or to inform management of training program status.
- Sharing the insights and challenges for long duration trainings (more than 3 months) with program owners
- Documented data related to attendance, results, evaluations.
- Responding to participants training related queries
- Working closely with the trainer for successful delivery of the trainings
- Sharing the Weekly, Fortnightly, Monthly and Quarterly reports with Program Owners.
- Provided on-the-job training to new employees when required.
- Organized trainings in different locations as per company's requirement.
Learning Administrator
GP Strategies India Pvt Ltd
10.2021 - 05.2022
- Involved in Content upload/ Activity creation like ILT Courses, Classes, Courses Curriculum and E-learning
- Managing learning item, curriculum, scheduled offerings
- Followed documented process and workflows provided by the client
- Manage incidents raised by L1/L2 support teams as agreed in documented SLA
- Troubleshooting the end user issues
- Analyze the incidents raised by the LMS users
- Scheduling weekly and monthly Reports for the clients
- Granting Credits for the courses such as ILT and WebEx courses
- Assigning and removing the training to the End users
- Running weekly reports for removing inactive Instructors and inactive Owners of Learning activities
- Removing inactive instructors and owners from Learning activities.
Senior Training Coordinator
NIIT Limited
10.2020 - 10.2021
- Event Creation, Managing Events on CSOD as per request received from Stakeholders on SFDC (Online Trainings)
- Sharing the event related data with the stakeholders
- Performing Day to Day activities for upcoming sessions
- Assist the customers with the Training Administration issue/query over email as well as on chat
- Complete task within Service Level Agreement (24 hours) with more focus on quality work
- Support and work closely with Trainers to assist them in all facets of Training and Development
- Creating Webex link for online sessions and sharing online joining details with the session attendees and the Trainer
- Provide resolution to the trainer and attendees for any issue with WebEx
- Hosting and provide support to the Trainer in Virtual sessions
- Part of the Virtual support team to tackle any issue in live sessions
- Work on the leadership sessions (Business Leadership and Leadership Development)
- Creating virtual links on Zoho platform for Embargoed countries
- Track and update record of participants attendance
- Feedback Analysis.
Analyst
R1RCM
12.2019 - 09.2020
- Work on Nextgen Clearing House encounters
- Make sure the payment by the insurance on the claim reaches to the providers
- Follow up from the insurance either through portals or on calls
- Analyse the reason of Denial for any denied claim to know, if the responsibility of the payment to be carried out by patient or to be adjusted by the provider
- Any denied claim which can be paid, take suggestions from insurance, make corrections on the claim and resubmit it
- Working on denial medical coding
- Updating remit log report which is to be shared with the client on weekly basis.
Senior Training Coordinator
NIIT Limited
08.2017 - 08.2019
- Event Creation, Managing Events on CSOD as per request received from Stakeholders on SFDC (Online and Instructor Led Trainings)
- Sharing the event related data with the stakeholders
- Assist the customers with the Training Administration issue/query over email as well as on chat
- Complete task within Service Level Agreement
- Support and work closely with Trainers to assist them in all facets of Training and Development
- Creating Webex link for online sessions and sharing the location details as well as the WebEx link with the session attendees and the Trainer
- Providing security access to the attendees as well as the trainers
- Feedback Analysis.
Education
Annasaheb Gundewar College, Nagpur University
01.2014
Dr. Ambedkar College, Nagpur University
01.2012
Kendriya Vidyalaya, Vayusena Nagar, CBSE Board
01.2009
Kendriya Vidyalaya No 1, CBSE Board
01.2007
Skills
- Program implementation
- Training Needs Analysis
- Training delivery
- Performance Evaluation
- Presentation
- Schedule Coordination
- Feedback Analysis
- Stakeholder Management
- Program Management
- Feedback gathering
- Program Support
- Leadership training
- Verbal and written communication
- Business Administration
Accomplishments
- Awarded "Star of The Month" while working with NIIT LTD for the month of November 2019 and February 2021.
- Got B+ rating for performance at R1RCM on August 2020.
- Represented college cricket team in the tournaments organized by Vidharbha Cricket Association.
- Represented School Cricket team
Timeline
Strategic Program Analyst (Training Coordinator)
Accenture India Solutions Pvt. Ltd.
05.2022 - Current
Learning Administrator
GP Strategies India Pvt Ltd
10.2021 - 05.2022
Senior Training Coordinator
NIIT Limited
10.2020 - 10.2021
Analyst
R1RCM
12.2019 - 09.2020
Senior Training Coordinator
NIIT Limited
08.2017 - 08.2019
Annasaheb Gundewar College, Nagpur University
Dr. Ambedkar College, Nagpur University
Kendriya Vidyalaya, Vayusena Nagar, CBSE Board
Kendriya Vidyalaya No 1, CBSE Board
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