Praveen Kumar S
IT Business Analyst
Waterloo
Summary
Information technology professional with history of driving business solutions through technology. Adept at bridging gap between technical teams and business stakeholders, ensuring seamless project execution. Dependable team player known for adaptability and commitment to achieving results. Key skills include data analysis, requirements gathering, and process optimization.
Overview
2
2
years of professional experience
Work History
IT Business Analyst
HGS
12.2024 - Current
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Ensured proper change management procedures were followed during system upgrades, reducing risk of disruption or data loss.
- Maximized end-user satisfaction through diligent troubleshooting, ensuring timely resolution of technical issues.
- Maintained strong relationships with vendors and stakeholders, fostering a cooperative environment for project success.
- Facilitated seamless integration of new technologies into existing infrastructure, minimizing disruption to daily operations.
IT Consultant
BragTech Pvt LTD
03.2023 - 04.2024
- Increased client satisfaction by providing timely and effective troubleshooting support for various technical problems.
- Reduced downtime by proactively addressing potential issues through regular system maintenance and updates.
- Implemented security measures to protect sensitive information from unauthorized access, mitigating potential risks and vulnerabilities.
- Enhanced system efficiency by implementing innovative IT solutions and optimizing existing processes.
- Streamlined workflow processes, enabling more efficient use of resources and reducing overall project timelines.
- Made recommendations and performed upgrades, assisting businesses in technology planning aligned with growth projections.
- Improved reliability of backup systems by implementing disaster recovery protocols that safeguarded critical data during unexpected events.
Education
Post-Graduate Certificate - Information Technology Business Analysis
Conestoga College
Kitchener 04.2001 -
Bachelor of Science (Hons) - Computer Science
SRM University AP
Amaravati, AP 04.2001 -
Skills
Software development life cycle
User acceptance testing
IT infrastructure
Functional specifications
Business process modeling
Data modeling
Network administration
Database administration
Gap analysis
Stakeholder management
Requirements gathering
Business intelligence
Use case analysis
IT risk management
Data analysis
Risk assessment
Timeline
IT Business Analyst
HGS
12.2024 - Current
IT Consultant
BragTech Pvt LTD
03.2023 - 04.2024
Post-Graduate Certificate - Information Technology Business Analysis
Conestoga College
04.2001 -
Bachelor of Science (Hons) - Computer Science
SRM University AP
04.2001 -
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