Seeking a challenging career opportunity within an organization where technical and interpersonal skills can contribute to team-based initiatives driving organizational growth and development.
Overview
8
8
years of professional experience
Work History
Client Advisor
Amplifon India Private Limited
04.2023 - Current
Lead generation, Needs Assessment, Product Presentation, Closing the Sale, Customer Service and Feedback and Improvement
Daily, Weekly, Monthly Meets with Ent Doctors and Medical shops, Labs for business collaboration
Handling company sales leads and gross selling health care products
End To End customer service resolving issues and handling customer complaints
Achieve sales goals and service targets by cultivating and securing new customer relationships
Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations
Built relationships with customers and community to establish long-term business growth
Assistant Manager
Reliance Jio Infocomm Limited
02.2022 - 03.2023
Identify new customers on open market & penetrate Business to Business on daily basis
Handling More than 300 + SMB Accounts & Around Coimbatore on B2B Business
Specialized in Handling Mobile (Postpaid Numbers), & Wireline Products (Internet Leased Line, Sip Trunk & MPLS)
End to End customer experience from acquisition and payment collection
Monitored sales trends to adjust pricing strategies accordingly for optimal profitability
Increased sales through effective merchandising strategies and targeted promotions
Sales Executive
Hermetic Business Solutions Pvt
09.2016 - 12.2021
Played a crucial role in retaining valuable clients during periods of market volatility by addressing concerns proactively and providing expert guidance on portfolio adjustments
Identify New Customers on Open Market & Penetrate B2B Business on Daily Basis
Responsible for Collecting Payment from SMB Customers & to Upsell the products on Existing Base
Handling More than 250 + SMB Accounts& Around Coimbatore on B2B Business
Specialized in Handling Mobile (Postpaid Numbers), & Wireline Products (Internet leased line, PRI Line & MPLS)
End to End customer experience from acquisition and payment collection
Lead Generation Process and Service call
Placed as Digital Marketing professional for Soho, as Field Executive Especially in website, Tracking Products (selling cloud-based products), and Small medium Marketing Enterprise products
Optimized sales pipeline by effectively managing leads, inquiries, and follow-ups, resulting in higher conversion rates
Delivered compelling product presentations to prospective customers, leading to successful closing of deals
Expanded client base through proactive prospecting and lead generation efforts
HEARING CARE PROFESSIONAL/Audiology Assistant at AMPLIFON INDIA PRIVATE LIMITEDHEARING CARE PROFESSIONAL/Audiology Assistant at AMPLIFON INDIA PRIVATE LIMITED