

Experienced Manager I with expertise in AI tools, DevOps tools, Azure tools, and Software Testing, pursuing a challenging QA Manager role in the IT industry. Focused on delivering exceptional results and surpassing organizational and industry quality standards.
Possess over 14 years of experience in Software Testing, DevOps tools, AI tools and Azure tools across various sectors such as E-Commerce, Insurance, Healthcare. Currently working as Lead Quality Engineer-II at Wilco Source Private Limited, leading a high-performing Software Testing Team and ensuring adherence to organization and industry quality standards. Rich onsite & offsite experience in the design, development, testing and implementation of applications for various clients. Displaying proficiency in Agile and Waterfall methodologies, Project Management, and implementation of end-to-end QA DevOps pipelines, with a strong understanding of Software Development processes. Skilled in a wide range of technical tools and languages, including Selenium, JMeter, TestNG, Java, Python, and various DevOps and Azure tools, AI tools enabling efficient and effective Software Testing and Quality Assurance. Successfully managed projects, ensuring timely completion and consistent revenue generation, while conducting market research, defining and implementing testing processes, and improving employee understanding of processes within the organization. Successfully led a team of QA Testers in the production support of Salesforce-related products, ensuring high-quality results and meeting project deadlines. Recognized for exceptional leadership and management skills, with a proven track record of building and leading high-performing teams to achieve organizational objectives. Skilled at collaborating with cross-functional teams, ensuring seamless integration of QA processes and tools into the Software Development Lifecycle and Bug Life Cycle resulting in improved software quality and reduced project timelines. Proficient in Hybris, with hands-on experience in various integrated applications of Hybris such as HMC, CSCockpit, Product Cockpit, and Admin Cockpit. Worked as a Business Analyst, Scrum Master roles along with regular work.
Comprehensive Software Testing
Agile and Waterfall Methodologies
Project Management and Execution
Market Research and Analysis
Test Strategy and Planning
Automation Testing Techniques
Performance Testing Strategies
Quality Assurance Programs
Stakeholder Management
Application Maintenance & Troubleshooting
Application Deployment
Quality Assurance and Verification
Teamwork and Communication
Strong Work Ethic
Good Communication
Teamwork and Coordination
Attention to Detail
Computer Skills
Production Processes Knowledge