PRAVEER SAXENA
Bareilly
Summary
Detail-oriented leader with expertise in financial oversight and customer service. Recognized for adaptability and the ability to implement new technologies, driving process improvements and ensuring compliance with regulatory standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager
Axis Bank Ltd.
03.2023 - Current
- Streamlined customer service processes to enhance client satisfaction and reduce response times.
- Analyzed financial reports to identify trends, facilitating informed decision-making for operations.
- Coordinated with cross-functional teams to implement new banking technologies and optimize workflows.
- Monitored daily operations to ensure adherence to regulatory requirements and internal policies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
MBA - HR AND OPERATIONS
APG ABDUL KALAM TECHNICAL UNIVERSITY
LOTUS INSTITUE OF TECHNOLOGY03-2022
Skills
- Customer service
- Money handling
- Decision-making
- Time management
- Retail operations
- Goal setting
- Verbal and written communication
- Adaptability and flexibility
- Sales forecasting
Certification
- NISM License - 2023
- Licensed IRDA - 2023
- Licensed DEPOSITORY - 2023
Timeline
Assistant Manager
Axis Bank Ltd.
03.2023 - Current
MBA - HR AND OPERATIONS
APG ABDUL KALAM TECHNICAL UNIVERSITY