Pravesh Kumar
B200 Ishwar Colony Library Wali Gali Bawana
Summary
Diligent professional with many years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention, and vendor negotiation.
Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Muthoot Finance Ltd
Bahadurgarh
03.2020 - Current
- Ensured compliance with safety regulations and company policies.
- Established processes for monitoring customer satisfaction levels.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Coordinated with other departments to ensure smooth flow of operations.
- Monitored employee attendance records, timekeeping, and payroll information.
- Created reports on sales trends, inventory levels, and financial data.
- Maintained up-to-date knowledge of company products and services.
- Managed customer service inquiries and complaints in a timely manner.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Resolved customer inquiries and complaints requiring management-level escalation.
Education
10th - Gernel
MDS SR Sec School
VPO JASAUR Kheri05-2010
12th - Non Medical (PCM)
Govt Sr Sec School
VPO Kanonda12-2012
Bachelor of Arts - History
Maharshi Dayanand University
Rohtak06-2019
Skills
- Customer service
- Employee training
- Performance management
- Payroll administration
- Sales analysis
- Regulatory compliance
- Team building
- Time management
- Staff supervision
- Operational coordination
Languages
Hindi
First Language
English
Beginner (A1)
A1
Timeline
Assistant Manager
Muthoot Finance Ltd
03.2020 - Current
10th - Gernel
MDS SR Sec School
12th - Non Medical (PCM)
Govt Sr Sec School
Bachelor of Arts - History
Maharshi Dayanand University
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